TemplateMonster Customers Testimonials

  • "Their templates are so good - I won’t use anybody else."
  • "They're quick, easy and affordable!"
  • "By buying a template I can have a website up in as little as a day!"
  • "There's a great customer service, available 24 hours a day."
  • "Template-help.com representatives have been super helpful!"
Video Testimonial

Paul Youhanna

United States

Have been using TemplateMonster for years. Love their Templates (A+) and Excellent service from TemplateMonster Help. Perfect company to do business with! Thanks TemplateMonster!

www.myOfficeSetup.com

Kirsten

Netherlands

It's so easy! If you've got a question they take their time to fix it. They fix the problem for you instead of giving you only instructions. I'm really happy with this support. Mary was a great help, even though my problem couldn't be fixed during the chat.

Grafikat

United States

I made a bonehead move and deleted blocks. The folks here, including Mary, took the time to help me fix my problem. Very happy with the customer service!

James Klein

United States

That was the best help and guidance I've ever had in such a short amount of time. You guys are incredible. Thank you!

www.theparlotones.net

Andrea

El Salvador

Excellent support, very fast and accurate troubleshooting, I am grateful!

Jairo

Dominican Republic

TemplateMonster themes are just great, you can find anything you need and the support is one of best I ever used, just love it!!!

Mark Safi

United States

Julia was amazing. She was patient and helpful. Much love to her and the fine people at TemplateMonster. You guys are professionals!

Kevin

United States

AMAZING!!! From the beautifully designed templates to the technical support, Template Monster is second to none with the excellent service. I am more than pleased and will continue to use their services for as long as I can!

Belinda Tkach

Canada

I have had nothing but the best service. Always happy and helpful, even when I was frustrated (due to my lack of knowledge). Olivia tonight was with me for over an hour, closer to two and she was amazing....

perfectheartsyoga.com

Jimmy Slide

Spain

Very nice at the moment by chat. They solve all my issues 24/7, TemplateMonster forever. Nice company.

www.artecnologic.com

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Editorial Tips

  1. Please make sure the video duration would be not less than 40 seconds and not longer than 120 seconds. 60-80 seconds is a perfect duration.
  2. Suggested testimonial structure is as follows:
    • Tell your name, your country of location and a website URL (last one is optional)
    • Tell about how positive your experience of working with TemplateMonster was
  3. In case there’s anything else positive you want to mention about TemplateMonster (e.g. how polite the staff is or how cute the logo looks) that would be a perfect finish for your speech.
  4. Please make sure your testimonial is in one of the following languages:
    • English
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Technical Tips

  1. It isn’t critical what type of video recording device you will use. What we really care about is the video quality - it has to be good enough to be played on the Web. Which means:
    • Video: 640x480 video resolution minimum, 24 fps minimum
    • Sound: 128 Kbps, 44,1 KHz, mono sound allowed
    • Use one of the common video formats (.avi, . flv, .mov, .mp4, .mpg, .wmv). The .FLV format is the most welcomed.
  2. We strongly encourage you to use a tripod while recording your testimonial.
  3. Make sure you have your testimonial in a single file.

Delivery

  1. Attach your testimonial video file to a new email message and send it to tm.testimonial@gmail.com (be sure to specify your name in the message subject as well as the email address you’ve used for your purchases at TemplateMonster in the message body)
  2. Notify us at marketing@templatemonster.com so we could deliver you a discount.

Please note that the discount will be active within 30 days upon its generation.