TemplateMonster Customers Testimonials

  • "Their templates are so good - I won’t use anybody else."
  • "They're quick, easy and affordable!"
  • "By buying a template I can have a website up in as little as a day!"
  • "There's a great customer service, available 24 hours a day."
  • "Template-help.com representatives have been super helpful!"
Video Testimonial

David Childs

Canada

Daniel was a huge help. We were having some issue getting the template installed and he was very happy to help us out and get the theme working the way it was intended. As we are not professional programmers and sometimes if we hit a snag in the process it is difficult for us to trouble shoot, working with TemplateMonster has been great as they stand by their work and do what they can to ensure everything worked out well. Thank you! David

www.abundancebc.com

Alex

United States

It's rare for on-line chat support to truly resolve your issues and questions. TemplateMonster knows how to do it. Fantastic support from Mira. Thanks.

O'Brian

South Africa

Jason put so much effort and time into helping me fix my contact form. I have been struggling to do it and I didn't think they would help me, but he logged into my FTP and did everything for me. Normally webmasters would charge for such a service but Jason did it for free for me!!! Wow I feel so blessed and like such a valued customer service.

www.obriandavids.com

E. K. Webb

United Kingdom

Judy from TemplateMonster support was brilliant helpful and fast, Judy you are the best! Thanks TemplateMonster!

Mr. Lo

Malaysia

Judy's patience, knowledge and skill are truly appreciated. She's able to resolve my issues in the shortest possible time and her solutions are working. Friendly attitude is also her merits. I would rate here 10/10 on her performance.

Anthony Williams

Hong Kong

I have recommended you guys to a least 3 friends only based on your customer support.

Jose Luis Vargas

Mexico

After i purchased the template for my Magento WEB store I had some problems during the installation process, but the people at the help live chat helped me till the jobs was done, they did all the job in less than 24 hrs and also they were working while I was sleeping. Great job guys, thank you so much!

www.globalmerka.com

Fern

Canada

The technical support has been first class in helping me set up my website, great service!

Josh

Australia

Olivia is the best technical operator, I appreciate her help and will always buy my templates from here. Don't go anywhere else :)

www.w4ap.org.au

Scott Bork

United States

TemplateMonster has been my reliable "partner" for a long time!

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Want to submit a video testimonial?

Editorial Tips

  1. Please make sure the video duration would be not less than 40 seconds and not longer than 120 seconds. 60-80 seconds is a perfect duration.
  2. Suggested testimonial structure is as follows:
    • Tell your name, your country of location and a website URL (last one is optional)
    • Tell about how positive your experience of working with TemplateMonster was
  3. In case there’s anything else positive you want to mention about TemplateMonster (e.g. how polite the staff is or how cute the logo looks) that would be a perfect finish for your speech.
  4. Please make sure your testimonial is in one of the following languages:
    • English
    • German
    • Spanish
    • French
    • Italian
    • Polish
    • Portuguese

Technical Tips

  1. It isn’t critical what type of video recording device you will use. What we really care about is the video quality - it has to be good enough to be played on the Web. Which means:
    • Video: 640x480 video resolution minimum, 24 fps minimum
    • Sound: 128 Kbps, 44,1 KHz, mono sound allowed
    • Use one of the common video formats (.avi, . flv, .mov, .mp4, .mpg, .wmv). The .FLV format is the most welcomed.
  2. We strongly encourage you to use a tripod while recording your testimonial.
  3. Make sure you have your testimonial in a single file.

Delivery

  1. Attach your testimonial video file to a new email message and send it to tm.testimonial@gmail.com (be sure to specify your name in the message subject as well as the email address you’ve used for your purchases at TemplateMonster in the message body)
  2. Notify us at marketing@templatemonster.com so we could deliver you a discount.

Please note that the discount will be active within 30 days upon its generation.