TemplateMonster Customers Testimonials

  • "Their templates are so good - I won’t use anybody else."
  • "They're quick, easy and affordable!"
  • "By buying a template I can have a website up in as little as a day!"
  • "There's a great customer service, available 24 hours a day."
  • "Template-help.com representatives have been super helpful!"
Video Testimonial


United States

Judy was awesome! I'm helping my husband build his website and thanks to her, I feel very confident to move forward with using templates from TemplateMonster. I have bought templates from other companies and I have to say that TemplaterMonster's customer services is incomparable and surpasses my expectations. I will definitely recommend this site to my friends and family. Love love love!



Thanks a lot for professional help and perfect service! Judy helps me to fix an issue with template in 30 min. I'm not professional and might spent much more time for this by myself. My recommendations and all the best!!!




I received technical support on-line from Judy through the Support Chat. She exceeded my expectations and have been very fast!...She is a rockstar!

Alan Marsham

United Kingdom

Excellent products for a reasonable price. But the difference is the help that is available after the purchase. The technical help team are excellent, patient, friendly and worth their weight in gold. I would recommend TemplateMonster to anyone, experienced or inexperienced. After sales service is first class.



United States

TemplateMonster is very good, their help&support has been outstanding and has never let me down. You truly make me feel empowered to work independently. Thanks.



United States

I have been on an on-line chat with Mary for 2 hours now and she has been very helpful guiding me through the installation of the template that purchased. I would like to thank you TemplateMonster for great customer service!!



United States

Mary was very nice and helpful. I had some tweaking to do on the look of my site and she found what file and what exact code needed to be changed on the exact line. It is amazing to me what the support team can do there. Thank you!



The Support Team has been great. Their work is quick, precise and specifically tailored around the customer´s needs. In particular Mary has been incredibly helpful.


United States

Thanks to Julia, Ammy and Daniel!!! I recently purchased a website template and they made my experience breath-taking. They took the time. They were not in hurry. Walked step by step. Very knowledgeable, friendly, and one of the best teams. Made my experience memorable.



Great technical assistance. Wonderful people, Olivia done a great job!

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Editorial Tips

  1. Please make sure the video duration would be not less than 40 seconds and not longer than 120 seconds. 60-80 seconds is a perfect duration.
  2. Suggested testimonial structure is as follows:
    • Tell your name, your country of location and a website URL (last one is optional)
    • Tell about how positive your experience of working with TemplateMonster was
  3. In case there’s anything else positive you want to mention about TemplateMonster (e.g. how polite the staff is or how cute the logo looks) that would be a perfect finish for your speech.
  4. Please make sure your testimonial is in one of the following languages:
    • English
    • German
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Technical Tips

  1. It isn’t critical what type of video recording device you will use. What we really care about is the video quality - it has to be good enough to be played on the Web. Which means:
    • Video: 640x480 video resolution minimum, 24 fps minimum
    • Sound: 128 Kbps, 44,1 KHz, mono sound allowed
    • Use one of the common video formats (.avi, . flv, .mov, .mp4, .mpg, .wmv). The .FLV format is the most welcomed.
  2. We strongly encourage you to use a tripod while recording your testimonial.
  3. Make sure you have your testimonial in a single file.


  1. Attach your testimonial video file to a new email message and send it to tm.testimonial@gmail.com (be sure to specify your name in the message subject as well as the email address you’ve used for your purchases at TemplateMonster in the message body)
  2. Notify us at marketing@templatemonster.com so we could deliver you a discount.

Please note that the discount will be active within 30 days upon its generation.