TemplateMonster Customers Testimonials

  • "Their templates are so good - I won’t use anybody else."
  • "They're quick, easy and affordable!"
  • "By buying a template I can have a website up in as little as a day!"
  • "There's a great customer service, available 24 hours a day."
  • "Template-help.com representatives have been super helpful!"
Video Testimonial

Chris B

United States

I had a bit of trouble (thanks to user error) getting my template up and running. Julia from the support team got me up and running. She's a rock star! Great support. I absolutely recommend TemplateMonster.com.



A lot of companies can learn from the support team of TemplateMonster! Everyone is very helpful. I'm really satisfied.



The support is just fantastic!!! They have all knowledge to help us in all doubts. I ll be always a partner! Thanks to everyone!


Mitch Law

United Kingdom

The on-line support I had from Judy from TemplateMonster was absolutely superb. Expert support when I needed it.



United States

The support team is AWESOME! I have worked with several (Juliet, Adrian and Sean), and they all have worked with me patiently to get my template working properly!


United States

I want to say thanks to Olivia, I am not really in to this, but with her help and patience it has been very easy to understand, also she is very kind, sure I will back to buy here, great support Keep up the good job.



TemplateMonster is really professional dealing with any issues with the templates. I will definitely continue purchasing from them. Thanks for the great support!


United Kingdom

For the second time in two days, Judy gave me a speedy and efficient response to my query. Excellent service and would not hesitate to buy another template with such great support. Thank You.




Worked with Mary to clear a few issues I had on setting up the template. She was very helpful and very very patient, thanks a lot Mary. Would recommend you guys any day!


Jeroen Mulder


The support team was working very well. I am not a professional and need some time and help to make my website working.TemplateMonster helps me very well and it works very nice. Thanks for your great help!


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Editorial Tips

  1. Please make sure the video duration would be not less than 40 seconds and not longer than 120 seconds. 60-80 seconds is a perfect duration.
  2. Suggested testimonial structure is as follows:
    • Tell your name, your country of location and a website URL (last one is optional)
    • Tell about how positive your experience of working with TemplateMonster was
  3. In case there’s anything else positive you want to mention about TemplateMonster (e.g. how polite the staff is or how cute the logo looks) that would be a perfect finish for your speech.
  4. Please make sure your testimonial is in one of the following languages:
    • English
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    • Italian
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Technical Tips

  1. It isn’t critical what type of video recording device you will use. What we really care about is the video quality - it has to be good enough to be played on the Web. Which means:
    • Video: 640x480 video resolution minimum, 24 fps minimum
    • Sound: 128 Kbps, 44,1 KHz, mono sound allowed
    • Use one of the common video formats (.avi, . flv, .mov, .mp4, .mpg, .wmv). The .FLV format is the most welcomed.
  2. We strongly encourage you to use a tripod while recording your testimonial.
  3. Make sure you have your testimonial in a single file.


  1. Attach your testimonial video file to a new email message and send it to tm.testimonial@gmail.com (be sure to specify your name in the message subject as well as the email address you’ve used for your purchases at TemplateMonster in the message body)
  2. Notify us at marketing@templatemonster.com so we could deliver you a discount.

Please note that the discount will be active within 30 days upon its generation.