TemplateMonster Customers Testimonials

  • "Their templates are so good - I won’t use anybody else."
  • "They're quick, easy and affordable!"
  • "By buying a template I can have a website up in as little as a day!"
  • "There's a great customer service, available 24 hours a day."
  • "Template-help.com representatives have been super helpful!"
Video Testimonial


United States

I buy templates from different companies, but none of them has given me such high quality technical support I have received from TemplateMonster. When it comes to Magento templates, Olivia offers the best technical support you can get on the market. A kind tone, a helping disposition, and accuracy in her instructions. Thank you for making my life easier with this Magento template.


Christopher T. Ross

United States

I purchased about 8 templates from you guys. Great service.


United Kingdom

The support team is really helpful, this gives me confidence in buying more templates as I know that they are on hand 24/7, this service makes building sites for clients a lot smoother!

George W.


Support team worked really hard to help me. They helped me with everything and answered all my questions I had. Judy Waters really makes me fell like I was getting help from a friend that cares about my business. Thanks for your great work!



Taiwan, Province Of China

I am not a professional, and I quite know nothing about websites, but through their customer service, and thanks to Olivia, TemplateMonster does a fantastic job. Always available, always have a solution. Thank you TemplateMonster.


United States

I can't thank customer service agent Olivia enough. It was 3 am and we had a client deadline in just a few hours. She stayed online with us until the job was done. Thank you!



United States

Wow! My customer support professional, Julia, went above and beyond the call of duty! She spent over 30 minutes resolving an issue that my webdesigner, my website hosting site, and I could not figure out after many hours. It turned out it wasn't even a TemplateMonster issue, it was a technical uploading issue with WordPress, and she could have very easily dismissed it with follow the directions provided on your hosting site. Instead she took the time to guide me through the process of what to do in simple terms and waited with me, until the problem was solved. Now that's what REAL customer service is all about! I will always keep TemplateMonster at the forefront of my website needs. Having reliable and friendly customer support 24/7 is extremely important. Thanks again, Julia! "You are my hero!" :)

David Lartey


Great technical assistance. Wonder people, Olivia and others. I recommend TemplateMonster to everyone who seeks to enjoy designing and bring out the best.


United States

Template Monster services have been GREAT for my business. The quality of the templates is excellent and with 24 hour support you can't go wrong. I recently received excellent support from Mira who helped me solve a problem within minutes. If you need templates, this is the place!!!



United Kingdom

Great support team. Big thanks to Mary for the big help. I recommend TemplateMonster for the great WEB design solutions.

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Editorial Tips

  1. Please make sure the video duration would be not less than 40 seconds and not longer than 120 seconds. 60-80 seconds is a perfect duration.
  2. Suggested testimonial structure is as follows:
    • Tell your name, your country of location and a website URL (last one is optional)
    • Tell about how positive your experience of working with TemplateMonster was
  3. In case there’s anything else positive you want to mention about TemplateMonster (e.g. how polite the staff is or how cute the logo looks) that would be a perfect finish for your speech.
  4. Please make sure your testimonial is in one of the following languages:
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Technical Tips

  1. It isn’t critical what type of video recording device you will use. What we really care about is the video quality - it has to be good enough to be played on the Web. Which means:
    • Video: 640x480 video resolution minimum, 24 fps minimum
    • Sound: 128 Kbps, 44,1 KHz, mono sound allowed
    • Use one of the common video formats (.avi, . flv, .mov, .mp4, .mpg, .wmv). The .FLV format is the most welcomed.
  2. We strongly encourage you to use a tripod while recording your testimonial.
  3. Make sure you have your testimonial in a single file.


  1. Attach your testimonial video file to a new email message and send it to tm.testimonial@gmail.com (be sure to specify your name in the message subject as well as the email address you’ve used for your purchases at TemplateMonster in the message body)
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Please note that the discount will be active within 30 days upon its generation.