TemplateMonster Customers Testimonials

  • "Their templates are so good - I won’t use anybody else."
  • "They're quick, easy and affordable!"
  • "By buying a template I can have a website up in as little as a day!"
  • "There's a great customer service, available 24 hours a day."
  • "Template-help.com representatives have been super helpful!"
Video Testimonial

CHRIS

Thailand

Support team is amazing. Quick, accurate and very helpfull. Thanks to Robin and Julia. Great Job.

www.goodpicturesdosellmore.com

Gayane

Canada

Thank you very much Mary for high professional assistance. The TemplateMonster is the best solution in WEB design and all you need for web marketing. Thanks for your business.

Nicolas

Colombia

I had an issue setting my template, when I was using the wordpress custom types. I contacted the technical support and the analysis and the answer came right away. To count with a so wonderful team of people who is available and able to help you, makes reliable customers. I am one of them and I won't recommend other site to get great web templates and such after sales department.

shengue.com

Ashley

United States

Great customer support via chat service. I had issues with downloading my template and Mary remained in contact until I had the file. Thank you!

Alexander

Russian Federation

Support professional Olivia makes really excellent work on helping the customers to solve the problems. It makes the work with your templates easy, effective and pleasant. Thanks!

www.ms-max.com

Cristel

Netherlands

Great assistance, really helped me a lot, I was struggling and wrestling for over a month and had 3 questions, quite hard to solve. Olivia helped me very, very good.Thanks so much.She took her time, I was very surprised that she was giving so much help. Next time I want to be helped by you. Have a great day.

Carolyn

Australia

The templates keep getting better! They are incredible templates, full featured and supported by the friendliest customer service on the rare occasion you need them. Streamlined process - from search to purchase. I love these guys - they have been a part of my team for many years, and always exceed my expectations! (ps. Thanks Olivia!)

Cem

Turkey

Thanks TemplateMonster for professional themes and professional support.TemplateMonster support stuff Mira is very kind person. I took her time like a hour, but she never give up and helped me again and again.

www.maskyapi.com

Melkon Adjemian

United States

Great customer service! Judy helped me to get the site up and running in no time! Thanks TemplateMonster!!! :)

Brad Clifton

United States

Judy stayed on-line with me for almost 4 hours to make sure I was taken care of in full... ...great service with a great company... ...thanks Judy.

www.opengate.net

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Editorial Tips

  1. Please make sure the video duration would be not less than 40 seconds and not longer than 120 seconds. 60-80 seconds is a perfect duration.
  2. Suggested testimonial structure is as follows:
    • Tell your name, your country of location and a website URL (last one is optional)
    • Tell about how positive your experience of working with TemplateMonster was
  3. In case there’s anything else positive you want to mention about TemplateMonster (e.g. how polite the staff is or how cute the logo looks) that would be a perfect finish for your speech.
  4. Please make sure your testimonial is in one of the following languages:
    • English
    • German
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    • Italian
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Technical Tips

  1. It isn’t critical what type of video recording device you will use. What we really care about is the video quality - it has to be good enough to be played on the Web. Which means:
    • Video: 640x480 video resolution minimum, 24 fps minimum
    • Sound: 128 Kbps, 44,1 KHz, mono sound allowed
    • Use one of the common video formats (.avi, . flv, .mov, .mp4, .mpg, .wmv). The .FLV format is the most welcomed.
  2. We strongly encourage you to use a tripod while recording your testimonial.
  3. Make sure you have your testimonial in a single file.

Delivery

  1. Attach your testimonial video file to a new email message and send it to tm.testimonial@gmail.com (be sure to specify your name in the message subject as well as the email address you’ve used for your purchases at TemplateMonster in the message body)
  2. Notify us at marketing@templatemonster.com so we could deliver you a discount.

Please note that the discount will be active within 30 days upon its generation.