TemplateMonster Customers Testimonials

  • "Their templates are so good - I won’t use anybody else."
  • "They're quick, easy and affordable!"
  • "By buying a template I can have a website up in as little as a day!"
  • "There's a great customer service, available 24 hours a day."
  • "Template-help.com representatives have been super helpful!"
Video Testimonial



Absolutely great service, templates are of top quality and I can genuinely say that the technical support leaves nothing to be desired!! Thank You Mira!



United States

Definitely the best chat support I've ever had, there's no way I could have understood this without Mary's help - thank you!



United States

I had the most WONDERFUL, HELPFUL, and AMAZING customer service. Mary was very patient and helped me problem solve A LOT! I am not a computer savvy person so needless to say I needed a great deal of help. SHE WAS AWESOME!!!I




I love TemplateMonster, and also their support is excellent...... Special thanks to Judy Waters.... I have no words to say......... She saved my life :)) ..Thank you guys


United States

This was one of the best customer service experiences I've ever had. Adrian, I feel, went WAY above and beyond normal customer support. Adrian, was AWESOME........I am definitely a novice at the template editing, ftp editing, etc. After fumbling for a while, with Adrian patiently guiding, Adrian knew when it was time to kick the "customer service notch" into HIGH GEAR. Adrian took control of my FTP for me, edited it and the template was up and running as expected, in just a few short seconds. I say seconds, because it was literally, before I knew it. Thank You Adrian !! Great customer service support.




I found the on-line chat support was excellent,I had trouble installing the templates on the host server, and the support staff guided me all the way, and even went through the trouble of setting it up by themselves. It was customer service at its best.


United States

I've purchased a few items in the past from TemplateMonster. I've never had to use technical support before. Last week a site we got 2 years ago stopped working on IE for no reason, out of the blue. My boss was freaking out and I had no clue what to do to fix it. I'd worked on it for 3 days straight. Juliet got it working in 10 minutes and was a dream to work with. I will only buy things from TemplateMonster from now on based on my support experience today. Kudos!


United States

This was one of the best customer service experiences I've ever had. Mary, I feel, went WAY above and beyond the call of duty to help me install my theme. I wish I could give her more stars. She was patient and knowledgeable. This could have been a very frustrating experience, but thanks to her hard work, it was great.


David Perera


Very good service by the support team! All the problems and doubts solved in a second by chat! 5 Stars!


United States

Love the templates as well as the level of technical support available after your purchase. The operators are top notch. Chatted with Judy today who was a tremendous help. Got me through a sticky point in no time at all. Thanks again Judy!

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