TemplateMonster Customers Testimonials

  • "Their templates are so good - I won’t use anybody else."
  • "They're quick, easy and affordable!"
  • "By buying a template I can have a website up in as little as a day!"
  • "There's a great customer service, available 24 hours a day."
  • "Template-help.com representatives have been super helpful!"
Video Testimonial

Justin

Canada

Excellent support! Amazingly helpful when I was stuck!

Atheer

Australia

The best services. Olivia is one of the best workers in TemplateMonster :)

www.aocomputers.com.au

Martin S

United Kingdom

Excellent, speedy and expert support - time and time again. I know I can buy in confidence from Template Monster as I will never be left without support for any problems I might run into. Thanks

Ron Villagonzalo

Philippines

TemplateMonster has the best technical support I've ever encountered!!!!!!!!!!!!

Stefan

United States

Brilliant service from Mira. Had problems with SQL file but was really happy to get fixed it for me & done so very fast! Cheers.

www.skiphirein.com

Tony

Italy

Is the first time that I purchased a template, and I'm very happy of this choice. every time I need help I contact the live chat that gives me any answer I need. Very very helpful. Thanks Judy, thanks Template Monster !!!

www.checksito.altervista.org

Chris Labik

United States

Judy was the best technical support person I have received from any company.

Tanya

United States

Mira is beyond amazing. I was fortunate enough to get her on more than one occasion. Every time I work with her I leave the session calm, relaxed and my problem solved. She solved my problem within 44 seconds from the time I posted it. I agree with the previous comment posted by Stijn,"No-nonsense approach, straight to the solution." Couldn't have said it better. THANKS MIRA!!!!!!!

Emanuela

United States

Great Assistance in the live chat! Judy was extremely nice and helpful with me. She helped me to solve all my issues. Thanks!!!

Patricia

United Kingdom

As always technical support are all great professionals. My special thanks to Judy who helped me in such a kind and very quick way !!!

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Editorial Tips

  1. Please make sure the video duration would be not less than 40 seconds and not longer than 120 seconds. 60-80 seconds is a perfect duration.
  2. Suggested testimonial structure is as follows:
    • Tell your name, your country of location and a website URL (last one is optional)
    • Tell about how positive your experience of working with TemplateMonster was
  3. In case there’s anything else positive you want to mention about TemplateMonster (e.g. how polite the staff is or how cute the logo looks) that would be a perfect finish for your speech.
  4. Please make sure your testimonial is in one of the following languages:
    • English
    • German
    • Spanish
    • French
    • Italian
    • Polish
    • Portuguese

Technical Tips

  1. It isn’t critical what type of video recording device you will use. What we really care about is the video quality - it has to be good enough to be played on the Web. Which means:
    • Video: 640x480 video resolution minimum, 24 fps minimum
    • Sound: 128 Kbps, 44,1 KHz, mono sound allowed
    • Use one of the common video formats (.avi, . flv, .mov, .mp4, .mpg, .wmv). The .FLV format is the most welcomed.
  2. We strongly encourage you to use a tripod while recording your testimonial.
  3. Make sure you have your testimonial in a single file.

Delivery

  1. Attach your testimonial video file to a new email message and send it to tm.testimonial@gmail.com (be sure to specify your name in the message subject as well as the email address you’ve used for your purchases at TemplateMonster in the message body)
  2. Notify us at marketing@templatemonster.com so we could deliver you a discount.

Please note that the discount will be active within 30 days upon its generation.