TemplateMonster Customers Testimonials

  • "Their templates are so good - I won’t use anybody else."
  • "They're quick, easy and affordable!"
  • "By buying a template I can have a website up in as little as a day!"
  • "There's a great customer service, available 24 hours a day."
  • "Template-help.com representatives have been super helpful!"
Video Testimonial



Fantastic ... several times I have problem with my template, but the on-line support is very responsive. I am very impressed.... Definitely will use TemplateMonster theme in my next projects :)




A part from having beautiful designs and a wide range of products, themes, templates, etc . What i really like the most is how professional and fast is the integration of the product sold and moreover, the support system. This always gives me a 24h solution and beyond this, how professional and kind they are all in that team. Real glad with this company and I surely recommend to my friends and highly recommended to all. Greeting from Madrid!


Cy Serrano

United States

Customer support was very fast and responsive and helped me troubleshoot my installation problems within just a couple of minutes. Very rarely seen these days. Great job! Thanks, Julia!


United States

Excellent service! Polite, prompt and professional. Thank you.


Aaron Collins

United Kingdom

Olivia, your technical support guru was one in a million. Would definitely recommend the company to others.

Jo-Ann Patterson


I develop sites for a living. I buy all of my templates from TemplateMonster because the the on-line support chat is fabulous. Every operator I have worked with has been very courteous and helpful. I would recommend your service above all. Thanks for all your great support!


United States

Your templates are AWESOME! Super easy to get a professional website up and running quickly on a small budget. Definitely worth every penny… Great product! I also appreciate your level of support – often times with other companies, I don’t get this type of support post-sale – I will definitely recommend your company and products to others and will use other template offerings from your company in the future. Thank you!


United States

I was at my wits end working with a .fla file that had me ready to literally give up website building all together. I logged in to Tech Support and was connected with Adrian. He took the time not only check the issue and give me instructions on how to take care of it... he literally walked through it with me... then took control of the template from his end did not quit until the problem with it was completely resolved. I was amazed at how much time and effort he was willing to put forth to make sure the issues were resolved. I not only will be continuing to do ALL of my business with TemplateMonster... I will be referring all of my fellow web admins to you all as well. Thank you so much Adrian!! ! Awesome Tech support and Customer Service!!!


Ben Pintilie

United Kingdom

We have been using TemplateMonster and their partners at TemplateTuning for all of our websites and corporate identities over the last year. We have been that pleased that we now have these guys do all our templates and sites. When we need some support on changing how a page works, the support team are amazing, we have had great service from Daniel on a number of web chats. This is one of our main providers and we can not recommend them highly enough. If you want a real world example of how good their templates are, just take a look at our website! We are proud to recommend them.


Stef Eliazar


Well I am really satisfied with the help I get every time I need. Live chat operators are powerful, they are nice, polite and have a devotion without limit. They do their best to help me every time. I have a really good relations with Mira and Judy they are for me so precious !!!! They always find a solution and I really can says today that TemplateMonster is the best template products and support in the all world. I am proud and you can be proud of you, TemplateMonster. Mira an Judy are the best operators you have, give them more responsibility and don’t loose them since they are resort for your business! 10 stars!


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Editorial Tips

  1. Please make sure the video duration would be not less than 40 seconds and not longer than 120 seconds. 60-80 seconds is a perfect duration.
  2. Suggested testimonial structure is as follows:
    • Tell your name, your country of location and a website URL (last one is optional)
    • Tell about how positive your experience of working with TemplateMonster was
  3. In case there’s anything else positive you want to mention about TemplateMonster (e.g. how polite the staff is or how cute the logo looks) that would be a perfect finish for your speech.
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Technical Tips

  1. It isn’t critical what type of video recording device you will use. What we really care about is the video quality - it has to be good enough to be played on the Web. Which means:
    • Video: 640x480 video resolution minimum, 24 fps minimum
    • Sound: 128 Kbps, 44,1 KHz, mono sound allowed
    • Use one of the common video formats (.avi, . flv, .mov, .mp4, .mpg, .wmv). The .FLV format is the most welcomed.
  2. We strongly encourage you to use a tripod while recording your testimonial.
  3. Make sure you have your testimonial in a single file.


  1. Attach your testimonial video file to a new email message and send it to tm.testimonial@gmail.com (be sure to specify your name in the message subject as well as the email address you’ve used for your purchases at TemplateMonster in the message body)
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Please note that the discount will be active within 30 days upon its generation.