TemplateMonster Customers Testimonials

  • "Their templates are so good - I won’t use anybody else."
  • "They're quick, easy and affordable!"
  • "By buying a template I can have a website up in as little as a day!"
  • "There's a great customer service, available 24 hours a day."
  • "Template-help.com representatives have been super helpful!"
Video Testimonial

Amilcar M.

United States

Very good support and assistance. I had a problem making changes in my .css file, but Olivia from the Technical Support Department of TemplateMonster.com was able to to help me with all my issues. Great experience, the chat support on TemplateMonster.com is the best :-).


Lloyd Wilke

South Africa

Excellent templates, with fast and friendly support, and the staff members are always super professional. Olivia Thank you!




AMAZING support. Thanks so much to Ammy and Olivia. It was very quickly and clear. Thank you so much. Really, really impressed ♥.



United Kingdom

Andre gave me excellent assistance in getting my website up and running. Andre is an absolute asset to this business, and is by far one of the best customer advisor I have ever dealt with. I run a business and would hire Andre with no hesitation.



Very fast, gentle and crystal clear support service! Thanks Olivia!



Excellent support by Olivia, excellent assistance and explanation, making the process so easy! Thank you a lot. Very good templates, totally adjustable! I would recommend everybody to buy here! Thanks.


Yaroslav Soyuzov

Russian Federation

Excellent chat support! They do all they best! Great customer support service. I work only with www.templatemonster.com.

Peter Arcona

United States

Olivia and Juliet are great on live chat, they were very helpful in getting my problem fixed!! Never been this happy with a customer service in a long time!!!!! I would recommend buying a template from TemplateMonster anytime. Great products, excellent customer support!




This testimonial is regarding the live chat technical support. I was blown away by how patient, kind and supportive they were! First Juliet was extremely helpful in getting my issues corrected, and then when I later logged back in to inquire how exactly the problem was fixed, Mary pulled up our file and walked me through everything. Mary even logged into both my site's cpanel and phpmyadmin as well as the Joomla administrator panel to investigate everything. She took the time to explain some errors I must have been making as well helped me to find the underlying problem. This knowledge was invaluable to me because I learned how to correct many future issues rather than simply have tech support do it once for me. Thank you thank you thank you infinitely Mary and Juliet!!!!



Best service on the WEB. Very, very professionally and the assistance was .... I cannot find the words to describe it . Mary, thank you very much. You did an amazing work I am rating TemplateMonster service with 100 points.


Have a testimonial to share?

Your Name*:
Your E-mail Address*:
(not will be published)  
Your Website URL:
Country of location*:
What exactly did you purchase from us?*
Template ID: Please choose types(s) below:
Your opinion on TemplateMonster services*:
* - required fields submit
Want to submit a video testimonial?

Editorial Tips

  1. Please make sure the video duration would be not less than 40 seconds and not longer than 120 seconds. 60-80 seconds is a perfect duration.
  2. Suggested testimonial structure is as follows:
    • Tell your name, your country of location and a website URL (last one is optional)
    • Tell about how positive your experience of working with TemplateMonster was
  3. In case there’s anything else positive you want to mention about TemplateMonster (e.g. how polite the staff is or how cute the logo looks) that would be a perfect finish for your speech.
  4. Please make sure your testimonial is in one of the following languages:
    • English
    • German
    • Spanish
    • French
    • Italian
    • Polish
    • Portuguese

Technical Tips

  1. It isn’t critical what type of video recording device you will use. What we really care about is the video quality - it has to be good enough to be played on the Web. Which means:
    • Video: 640x480 video resolution minimum, 24 fps minimum
    • Sound: 128 Kbps, 44,1 KHz, mono sound allowed
    • Use one of the common video formats (.avi, . flv, .mov, .mp4, .mpg, .wmv). The .FLV format is the most welcomed.
  2. We strongly encourage you to use a tripod while recording your testimonial.
  3. Make sure you have your testimonial in a single file.


  1. Attach your testimonial video file to a new email message and send it to tm.testimonial@gmail.com (be sure to specify your name in the message subject as well as the email address you’ve used for your purchases at TemplateMonster in the message body)
  2. Notify us at marketing@templatemonster.com so we could deliver you a discount.

Please note that the discount will be active within 30 days upon its generation.