TemplateMonster Customers Testimonials

  • "Their templates are so good - I won’t use anybody else."
  • "They're quick, easy and affordable!"
  • "By buying a template I can have a website up in as little as a day!"
  • "There's a great customer service, available 24 hours a day."
  • "Template-help.com representatives have been super helpful!"
Video Testimonial



The products offered here are in top of the range and the real time support services through Live Chat are really helpful. I'm a "first-timer" in website creation, but I have no fear, because I know any info and assistance I need is always within easy reach. Keep up the good work.



A really good help each time I need it ! Even if I don't speak to the same person each time, there is always somebody to help me, with very good and easy informations and tips. Thank you again

Oliver Kyr


Wonderful support service. Helped me within all instants!!!



Very good and quick help service provided by live-chat. This did save me a lot of time struggling where to change certain things in the template layout.



I'm, as an "IT-Beginner", had immense problems to install the super template I bought here. But a really super super gentle operator (thanks to Mira) helped me so much. Really a super super service here!

Stian Wirak


I couldn't make my website without TemplateMonster's help. The 24/7 chat is awesome, and I've got all the help I needed. Thank you a lot!



United States

The TemplateMonster team have been great to work with and they are very patient and understanding. they have never failed to answer any questions I had.


United States

Honestly, I am not totally familiar with Flash. I am also not a "patient" person. My experience with TemplateMonster spans over 5 years and the ladies there really know their stuff. Mira is brilliant, patient, and saved me hours . . no, days . . . of figuring things out. She never made me feel unintelligent (even though we both knew I should at least know the basics - and didn't). I'm so grateful to Mira, and will continue to use TemplateMonster.

Luigi Palmiero


Mary helped me with speed and accuracy. Very good service. Louis



United States

I really like the customer service I get from TemplateMonster. They are always very helpful.

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Editorial Tips

  1. Please make sure the video duration would be not less than 40 seconds and not longer than 120 seconds. 60-80 seconds is a perfect duration.
  2. Suggested testimonial structure is as follows:
    • Tell your name, your country of location and a website URL (last one is optional)
    • Tell about how positive your experience of working with TemplateMonster was
  3. In case there’s anything else positive you want to mention about TemplateMonster (e.g. how polite the staff is or how cute the logo looks) that would be a perfect finish for your speech.
  4. Please make sure your testimonial is in one of the following languages:
    • English
    • German
    • Spanish
    • French
    • Italian
    • Polish
    • Portuguese

Technical Tips

  1. It isn’t critical what type of video recording device you will use. What we really care about is the video quality - it has to be good enough to be played on the Web. Which means:
    • Video: 640x480 video resolution minimum, 24 fps minimum
    • Sound: 128 Kbps, 44,1 KHz, mono sound allowed
    • Use one of the common video formats (.avi, . flv, .mov, .mp4, .mpg, .wmv). The .FLV format is the most welcomed.
  2. We strongly encourage you to use a tripod while recording your testimonial.
  3. Make sure you have your testimonial in a single file.


  1. Attach your testimonial video file to a new email message and send it to tm.testimonial@gmail.com (be sure to specify your name in the message subject as well as the email address you’ve used for your purchases at TemplateMonster in the message body)
  2. Notify us at marketing@templatemonster.com so we could deliver you a discount.

Please note that the discount will be active within 30 days upon its generation.