TemplateMonster Customers Testimonials

  • "Their templates are so good - I won’t use anybody else."
  • "They're quick, easy and affordable!"
  • "By buying a template I can have a website up in as little as a day!"
  • "There's a great customer service, available 24 hours a day."
  • "Template-help.com representatives have been super helpful!"
Video Testimonial

Bogdan Patlun

Ukraine

Your site offers great templates for an awesome price! With a little knowledge you can personalize it for your needs. Templates are simple, yet powerful, very easy to edit and customize! Will surely buy again and recommend to my friends!

dovodov.net

Hélio

Brazil

Excellent service. Qualified and patient staff. I recommend to all services of TemplateMonster. Congratulations!

www.nutricaonarede.com.br

Gonzalo

Uruguay

Incredible service offered by the Live Chat. Thank you very much!

Stan

United States

I've been running a small, underground record label and had been searching awhile for a template to build from. Knowing a good deal about design and programming, I was looking for something workable and of high-quality for a nice price and found it here. The service of TemplateMonster is INCREDIBLE. I've never seen a business work so hard to make sure the customer is informed and satisfied. They have someone available for live chat 24/7, they can easily answer questions with very little waiting time, and they provide excellent debugging and help via email with very little wait and excellent support. Rarely do you see a business work this hard today to make sure they do things right. A+ all the way, one of the best businesses, if not THE best, I've worked with in the past three years. They also stay loyal to their customers, so that's another plus.

www.mindflaremedia.com

Enrique Cruz

United States

I am an artist and bought a flash template about two years ago and wasn't able to use it. I wanted to use it now and it said it was not valid. I sent an e-mail to the service department and they sent me a link to an on-line service department to resolve my problem. I spoke with a guy named Jason who immediately took care of it by sending me a new link with a new flash template. It took less than a minute to resolve! That is what real customer service is all about!..Thank you!

Dan Simmins

Canada

Our company makes websites for clients on a regular basis. Generally we serve small business owners, realtors, and local bands. In the past, we kind of dreaded it when a client would ask us to design a 'shop' feature into the rest of their site, because we hadn't found any e-commerce templates or plugins that didn't give us compatibility or customization issues down the road. TemplateMonster e-commerce templates are great in that the coding has been done carefully and professionally so you can use some or all of the code as you wish, and just plain works. Thanks guys, keep it up!

Jon Robinson

China

Outstanding customer service. Couldn't ask for anything else.

www.spinshanghai.com

Pankaj Maini

United Kingdom

Brian and the rest of the staff are extremely helpful. They have tried to help me with the difficulties I encountered, as best as they could. They are prompt, always available and always willing to asset. They are extremely cordial and understanding.

Javier Hernandez

Mexico

I'm really shocked!!! You guys have a great service. I really congratulate you!

www.dunamismx.com

Dalineza

Panama

Grateful for the attention of Jason, which was very helpful. They are definitely the best.

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Editorial Tips

  1. Please make sure the video duration would be not less than 40 seconds and not longer than 120 seconds. 60-80 seconds is a perfect duration.
  2. Suggested testimonial structure is as follows:
    • Tell your name, your country of location and a website URL (last one is optional)
    • Tell about how positive your experience of working with TemplateMonster was
  3. In case there’s anything else positive you want to mention about TemplateMonster (e.g. how polite the staff is or how cute the logo looks) that would be a perfect finish for your speech.
  4. Please make sure your testimonial is in one of the following languages:
    • English
    • German
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    • French
    • Italian
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Technical Tips

  1. It isn’t critical what type of video recording device you will use. What we really care about is the video quality - it has to be good enough to be played on the Web. Which means:
    • Video: 640x480 video resolution minimum, 24 fps minimum
    • Sound: 128 Kbps, 44,1 KHz, mono sound allowed
    • Use one of the common video formats (.avi, . flv, .mov, .mp4, .mpg, .wmv). The .FLV format is the most welcomed.
  2. We strongly encourage you to use a tripod while recording your testimonial.
  3. Make sure you have your testimonial in a single file.

Delivery

  1. Attach your testimonial video file to a new email message and send it to tm.testimonial@gmail.com (be sure to specify your name in the message subject as well as the email address you’ve used for your purchases at TemplateMonster in the message body)
  2. Notify us at marketing@templatemonster.com so we could deliver you a discount.

Please note that the discount will be active within 30 days upon its generation.