TemplateMonster Customers Testimonials

  • "Their templates are so good - I won’t use anybody else."
  • "They're quick, easy and affordable!"
  • "By buying a template I can have a website up in as little as a day!"
  • "There's a great customer service, available 24 hours a day."
  • "Template-help.com representatives have been super helpful!"
Video Testimonial

Derrick

United States

Very easy and great customer support!!

Joe

United States

The live support is amazing. Seems like ever time I ask for help the person assisting me is even better than the one before!!! Thanks for your help Brian!

www.joesdj.com

Mina Mounir

Kuwait

Mary was very helpful. It is the best support I have ever had. Thanks Mary!

Paola

Italy

Judy, Mira, Adrian and Gordon did a fantastic job in helping me with a WordPress template. Best Live support I have experienced so far. Great Job! Many many thanks!

Sebastiaan

Netherlands

The customer service is great! They patiently listened to my questions and answered each one of them. I'm all set! Thanks TemplateMonster !

Marcelo

Brazil

Everytime I join support, their service helps me a lot, with patience and knowledge. Congratulations, you are making peoples life.

Jurijs

Latvia

Few month ago I have bought WordPress theme, one day my twitter widget stopped displaying tweets, I tried to solve problem by myself, at the end recollected about TemplateMonster support team! I was more than surprised when the problem was solved in several minutes, all I needed just change link in jQuery file! FANTASTIC, thank you for your Job and support!!!

Ross Dyson

Australia

Best on-line consumer-support experience of my life.

kickracewheels.com.au

Juraj

Slovakia

I was talking to Olivia. Very kind person. She helped me to solve problem very fast. Nice and quick on-line support. Great work. I will recommend their service.

William Atkinson

United Kingdom

Excellent service and excellent templates. Unbeatable value for money. This is the only template provider that I use for Joomla.

www.brandsbyhousepractice.co.uk

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Want to submit a video testimonial?

Editorial Tips

  1. Please make sure the video duration would be not less than 40 seconds and not longer than 120 seconds. 60-80 seconds is a perfect duration.
  2. Suggested testimonial structure is as follows:
    • Tell your name, your country of location and a website URL (last one is optional)
    • Tell about how positive your experience of working with TemplateMonster was
  3. In case there’s anything else positive you want to mention about TemplateMonster (e.g. how polite the staff is or how cute the logo looks) that would be a perfect finish for your speech.
  4. Please make sure your testimonial is in one of the following languages:
    • English
    • German
    • Spanish
    • French
    • Italian
    • Polish
    • Portuguese

Technical Tips

  1. It isn’t critical what type of video recording device you will use. What we really care about is the video quality - it has to be good enough to be played on the Web. Which means:
    • Video: 640x480 video resolution minimum, 24 fps minimum
    • Sound: 128 Kbps, 44,1 KHz, mono sound allowed
    • Use one of the common video formats (.avi, . flv, .mov, .mp4, .mpg, .wmv). The .FLV format is the most welcomed.
  2. We strongly encourage you to use a tripod while recording your testimonial.
  3. Make sure you have your testimonial in a single file.

Delivery

  1. Attach your testimonial video file to a new email message and send it to tm.testimonial@gmail.com (be sure to specify your name in the message subject as well as the email address you’ve used for your purchases at TemplateMonster in the message body)
  2. Notify us at marketing@templatemonster.com so we could deliver you a discount.

Please note that the discount will be active within 30 days upon its generation.