TemplateMonster Customers Testimonials

  • "Their templates are so good - I won’t use anybody else."
  • "They're quick, easy and affordable!"
  • "By buying a template I can have a website up in as little as a day!"
  • "There's a great customer service, available 24 hours a day."
  • "Template-help.com representatives have been super helpful!"
Video Testimonial

William Atkinson

United Kingdom

They offer fantastic service and fantastic value for money, meaning that lengthy and costly design work is not necessary.

www.data-facilities.com

Justine Carter

Australia

Judy was very helpful and patient, she answered a multitude of fairly complex questions. Really excellent service!

Diego

United States

Very good service, doesn't matter the time of the day, the technical support team will always help you...

Jessica

United States

Excellent support!!! Olivia help me with the issues I had, she was very patient and very efficient.

bodymindtravel.com

Abbas Askari

India

The support is very professional. Especially, Julia... every time I dealt with her she resolved my queries promptly and to complete satisfaction of mine. Great Work Julia :)

Patrick

United States

A++ customer support. I spoke with Mary, and she went above&beyond. Thank you again!

whiteeagleconstructioninc.com

Fred

Malta

Excellent service from the Technical Support team. They are highly knowledgeable and efficient!!! Especially Mira!

Flight Drummers

United States

We have NEVER been SO impressed with customer service from a company. We had many database errors occurring and the technical support and operator were very kind, understanding, and helpful! Although it took several hours, they did MORE than we even asked by completely setting up our site! The Flight Crew.

flightdrummers.com

Matthew

United States

Excellent service. Support staff is patient, courteous and knowledgeable. They definitely go above and beyond expectations.

Shal

United States

Amazing technical support, always do their best to serve/help with what you need and very quick about it! Thanks Andre and Julia!

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Want to submit a video testimonial?

Editorial Tips

  1. Please make sure the video duration would be not less than 40 seconds and not longer than 120 seconds. 60-80 seconds is a perfect duration.
  2. Suggested testimonial structure is as follows:
    • Tell your name, your country of location and a website URL (last one is optional)
    • Tell about how positive your experience of working with TemplateMonster was
  3. In case there’s anything else positive you want to mention about TemplateMonster (e.g. how polite the staff is or how cute the logo looks) that would be a perfect finish for your speech.
  4. Please make sure your testimonial is in one of the following languages:
    • English
    • German
    • Spanish
    • French
    • Italian
    • Polish
    • Portuguese

Technical Tips

  1. It isn’t critical what type of video recording device you will use. What we really care about is the video quality - it has to be good enough to be played on the Web. Which means:
    • Video: 640x480 video resolution minimum, 24 fps minimum
    • Sound: 128 Kbps, 44,1 KHz, mono sound allowed
    • Use one of the common video formats (.avi, . flv, .mov, .mp4, .mpg, .wmv). The .FLV format is the most welcomed.
  2. We strongly encourage you to use a tripod while recording your testimonial.
  3. Make sure you have your testimonial in a single file.

Delivery

  1. Attach your testimonial video file to a new email message and send it to tm.testimonial@gmail.com (be sure to specify your name in the message subject as well as the email address you’ve used for your purchases at TemplateMonster in the message body)
  2. Notify us at marketing@templatemonster.com so we could deliver you a discount.

Please note that the discount will be active within 30 days upon its generation.