TemplateMonster Customers Testimonials

  • "Their templates are so good - I won’t use anybody else."
  • "They're quick, easy and affordable!"
  • "By buying a template I can have a website up in as little as a day!"
  • "There's a great customer service, available 24 hours a day."
  • "Template-help.com representatives have been super helpful!"
Video Testimonial



I was attended by Judy. She was really kind and she resolved all my problems very quickly. It's simply the best technical support I've received!



United States

Spoke with Mira regarding a configuration issue on a template. Was immediately and accurately assisted. Very helpful support!


United Kingdom

My thanks to Mary, she's been so far the best!! Really heplful with a fast reply. She's a very skilled and kind person and it's hard to find such good services.



United Kingdom

I wanted give my biggest thanks and highlight the best Technical Support person I've ever encountered with. Julia you're the best!!!!! A million thanks!


Nirmal Chhabria

United Kingdom

I spoke to Judy and was communicating with her since this morning, and she was so patient and helpful with her advice and guided me through the entire process of installation of the template. I am a novice at this and Judy was brilliant in navigating me through to this entire process. Brilliant customer service a 10 on 10.




A great Monster team. Since my first contact with Valerie from the sales team to the support team, with Mark or Adrian. Tout était génial. Everything was Monst-terrific.




Very professional and quick! Really like to work with that company!

Stephen Swavley


I have been pleasantly surprised by the quality of the online support. Prompt and efficient. I most recently dealt with Judy and found her most helpful.


Rajs Kolla


It was a very nice experience with TemplateMonster guys, you are doing a scintillating job.



Saudi Arabia

When your case is assigned to Judy, you know for sure that you're luck and won't have to search anywhere else. Prompt and clear answers. Great service! Thank you Judy!

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Editorial Tips

  1. Please make sure the video duration would be not less than 40 seconds and not longer than 120 seconds. 60-80 seconds is a perfect duration.
  2. Suggested testimonial structure is as follows:
    • Tell your name, your country of location and a website URL (last one is optional)
    • Tell about how positive your experience of working with TemplateMonster was
  3. In case there’s anything else positive you want to mention about TemplateMonster (e.g. how polite the staff is or how cute the logo looks) that would be a perfect finish for your speech.
  4. Please make sure your testimonial is in one of the following languages:
    • English
    • German
    • Spanish
    • French
    • Italian
    • Polish
    • Portuguese

Technical Tips

  1. It isn’t critical what type of video recording device you will use. What we really care about is the video quality - it has to be good enough to be played on the Web. Which means:
    • Video: 640x480 video resolution minimum, 24 fps minimum
    • Sound: 128 Kbps, 44,1 KHz, mono sound allowed
    • Use one of the common video formats (.avi, . flv, .mov, .mp4, .mpg, .wmv). The .FLV format is the most welcomed.
  2. We strongly encourage you to use a tripod while recording your testimonial.
  3. Make sure you have your testimonial in a single file.


  1. Attach your testimonial video file to a new email message and send it to tm.testimonial@gmail.com (be sure to specify your name in the message subject as well as the email address you’ve used for your purchases at TemplateMonster in the message body)
  2. Notify us at marketing@templatemonster.com so we could deliver you a discount.

Please note that the discount will be active within 30 days upon its generation.