TemplateMonster Customers Testimonials

  • "Their templates are so good - I won’t use anybody else."
  • "They're quick, easy and affordable!"
  • "By buying a template I can have a website up in as little as a day!"
  • "There's a great customer service, available 24 hours a day."
  • "Template-help.com representatives have been super helpful!"
Video Testimonial



Sarah rocks! I had a tricky issue and she took the time and finished the job instead of handling it over to somebody else! 5+ rating!!


Eric Stevenson

United States

I had trouble, years after the purchase, and Charlotte was a really big help and was patient and understanding while she walked me through missing code on my page and stylesheet corrections. Give her a raise!


Rick Romano

United States

I just installed this theme and so far it has been pretty straight forward. Had one issue with the logo and the icon next to it. Figured it out and fixed it in 10 min with help on chat from Technical Support on TemplateMonster.com. Thanks for the quick solution.




Vanessa was very helpful. She and her colleagues worked hard to get a wonderful Monstroid theme working for me. Even in the weekend! Thans again you all!



United Arab Emirates

Margarett was great . I had some issues with installation and technician was assisting me on all aspects with the template . Great indeed.


Dennis R.


Vanessa is one of the best operators I've ever seen. She helps me very fast and for free! I like the technical support from TemplateMonster, they are very fast and friendly. Thank you very much, Vanessa!


United States

The customer support for the templates they offer is great! They walked me through every detail I needed support with. Thanks for everything.




Just need to shout this here: Jeff at the technical support is a Internet Ninja!. Truly getting things done with his help. Man v.s. Internet 4-6, but not for long thanks to the support!


United States

From the very beginning, I have had excellent support and friendly service with great follow-up. I will continue to use the support offered as I know they are always ready and able.


Jayson Bennett

United States

The technical support is second to none. Judy handled my questions quickly and professionally.


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Editorial Tips

  1. Please make sure the video duration would be not less than 40 seconds and not longer than 120 seconds. 60-80 seconds is a perfect duration.
  2. Suggested testimonial structure is as follows:
    • Tell your name, your country of location and a website URL (last one is optional)
    • Tell about how positive your experience of working with TemplateMonster was
  3. In case there’s anything else positive you want to mention about TemplateMonster (e.g. how polite the staff is or how cute the logo looks) that would be a perfect finish for your speech.
  4. Please make sure your testimonial is in one of the following languages:
    • English
    • German
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    • French
    • Italian
    • Polish
    • Portuguese

Technical Tips

  1. It isn’t critical what type of video recording device you will use. What we really care about is the video quality - it has to be good enough to be played on the Web. Which means:
    • Video: 640x480 video resolution minimum, 24 fps minimum
    • Sound: 128 Kbps, 44,1 KHz, mono sound allowed
    • Use one of the common video formats (.avi, . flv, .mov, .mp4, .mpg, .wmv). The .FLV format is the most welcomed.
  2. We strongly encourage you to use a tripod while recording your testimonial.
  3. Make sure you have your testimonial in a single file.


  1. Attach your testimonial video file to a new email message and send it to tm.testimonial@gmail.com (be sure to specify your name in the message subject as well as the email address you’ve used for your purchases at TemplateMonster in the message body)
  2. Notify us at marketing@templatemonster.com so we could deliver you a discount.

Please note that the discount will be active within 30 days upon its generation.