TemplateMonster Customers Testimonials

  • "Their templates are so good - I won’t use anybody else."
  • "They're quick, easy and affordable!"
  • "By buying a template I can have a website up in as little as a day!"
  • "There's a great customer service, available 24 hours a day."
  • "Template-help.com representatives have been super helpful!"
Video Testimonial


Russian Federation

Отзыв будет по-русски. Хочу выразить особую благодарность за техническую поддержку Celine Оперативность, профессионализм и живое участие, вот главные отличия качества и заботы менеджеров поддержки. Безусловно, мы очень быстро нашли общий язык, понимание и деятельную помощь. Результат полностью оправдал ожидание, корректность в общении потрясающая, навыки в помощи отличные. Еще раз спасибо Celine удачи! ;)




Service's just perfect. The operators (in this case Elina) are friendly and very prepared. They are able to solve any problem quickly and completely. If I chose TM many years ago there is a reason!



United States

I have used Template Monster themes and their technical support many times. And they never gave me a hard time. Always there was a very good and rather fast response. They always provided help for what I needed which were usually code edits. Elina, and the others are great!




I had trouble putting the language selector code in my web site. Sarah was very patient with me and got the necessary files and how to install them. I am so glad to have immediate chat contact when I was in trouble! Thanks, Sarah!



United Kingdom

I spoke with Sarah in technical support,she was amazing and very helpful. She knew all her stuff and resolved any issues withing minutes. Thanks!

Steve P.

United States

I started asking for support from the very beginning as I wanted some rather unique features changed in my site. I am now almost finished with the changes, and the support team is constantly connecting with me to resolve tickets and ask how I am doing. They have not only helped with the site, they have taught me a great deal about how to get in and do the work myself! Excellent team!


Peter K

United States

Thanks to all the support team, especially Vanessa for helping me out, answering every question, no matter how bad the question sounded or looked. Patiently answered every single question. Huge support, no other comparable service/ support team. Outstanding, always helpful, explaining in detail, step by step guide and always friendly. You guys do a great job, continue what you do and you'll have a loyal customer for sure! Thanks again!



Vanessa was brilliant and nothing was too hard


Ilse Venter

South Africa

Everyone on the Technical Support Team has really helped me so much. I have built 2 websites which my clients love in 1 month. Erica and Mary really helped me a lot.


S L Faleiro

United Kingdom

The Tech Support is ridiculously awesome.


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Editorial Tips

  1. Please make sure the video duration would be not less than 40 seconds and not longer than 120 seconds. 60-80 seconds is a perfect duration.
  2. Suggested testimonial structure is as follows:
    • Tell your name, your country of location and a website URL (last one is optional)
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Technical Tips

  1. It isn’t critical what type of video recording device you will use. What we really care about is the video quality - it has to be good enough to be played on the Web. Which means:
    • Video: 640x480 video resolution minimum, 24 fps minimum
    • Sound: 128 Kbps, 44,1 KHz, mono sound allowed
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  1. Attach your testimonial video file to a new email message and send it to tm.testimonial@gmail.com (be sure to specify your name in the message subject as well as the email address you’ve used for your purchases at TemplateMonster in the message body)
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