TemplateMonster Customers Testimonials

  • "Their templates are so good - I won’t use anybody else."
  • "They're quick, easy and affordable!"
  • "By buying a template I can have a website up in as little as a day!"
  • "There's a great customer service, available 24 hours a day."
  • "Template-help.com representatives have been super helpful!"
Video Testimonial


United States

I have purchased several templates from TemplateMonster and they all are great. This last time I ran into a little trouble learning some new stuff with my WordPress Theme, but the online support was there to help me get things up and running. They do a great job.


South Africa

The template is awesome and when I had some problems with configuration, due to my own inexperience, Erica on live chat was an absolute champion. She was able to guide me through all the steps I required and was super patient and friendly at the same time, thanks Erica. Keep up the great work guys.

Marksman Peralta


Awesome products, fast & accurate service. They won't stop until you are satisfied with your product.


United States

I worked with Sarah, and she gave me the best service I could ask for. Thank you Sarah!




Ofrecen un EXCELENTE servicio de ayuda online. Fui atendido por Sarah, la cual fue amable y solucionó mi problema muy rapidamente. Son los mejores! Gracias.



United Kingdom

I'm impressed with an amazing people Lana & Margarett. They've been with me from the start to finish of theme installation. They're very helpful.


Sherry Howe

United States

Celine was very helpful, courteous and a pleasure to work with.



United States

Worked with Kate for 45 minutes or so, she was very helpful, had answers to every question that I had! Pleasure to work with.

Anita Torocsik


Celine is very kind, helpful. We solve the problem very quickly. I'm grateful that she is here to help me when needed! Thank you Celine!


Saudi Arabia

Hello, I have worked with great technical support team to help me out, they're all great, but the greatest technical supporter is Charlotte. Extremely helpful, down to earth, and loves her job. I appreciate that.

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Editorial Tips

  1. Please make sure the video duration would be not less than 40 seconds and not longer than 120 seconds. 60-80 seconds is a perfect duration.
  2. Suggested testimonial structure is as follows:
    • Tell your name, your country of location and a website URL (last one is optional)
    • Tell about how positive your experience of working with TemplateMonster was
  3. In case there’s anything else positive you want to mention about TemplateMonster (e.g. how polite the staff is or how cute the logo looks) that would be a perfect finish for your speech.
  4. Please make sure your testimonial is in one of the following languages:
    • English
    • German
    • Spanish
    • French
    • Italian
    • Polish
    • Portuguese

Technical Tips

  1. It isn’t critical what type of video recording device you will use. What we really care about is the video quality - it has to be good enough to be played on the Web. Which means:
    • Video: 640x480 video resolution minimum, 24 fps minimum
    • Sound: 128 Kbps, 44,1 KHz, mono sound allowed
    • Use one of the common video formats (.avi, . flv, .mov, .mp4, .mpg, .wmv). The .FLV format is the most welcomed.
  2. We strongly encourage you to use a tripod while recording your testimonial.
  3. Make sure you have your testimonial in a single file.


  1. Attach your testimonial video file to a new email message and send it to tm.testimonial@gmail.com (be sure to specify your name in the message subject as well as the email address you’ve used for your purchases at TemplateMonster in the message body)
  2. Notify us at marketing@templatemonster.com so we could deliver you a discount.

Please note that the discount will be active within 30 days upon its generation.