TemplateMonster Customers Testimonials

  • "Their templates are so good - I won’t use anybody else."
  • "They're quick, easy and affordable!"
  • "By buying a template I can have a website up in as little as a day!"
  • "There's a great customer service, available 24 hours a day."
  • "Template-help.com representatives have been super helpful!"
Video Testimonial

Abigail Bruno

United States

Celine was very helpful today in changing custom option on my Wordpress theme! Thank you!

www.sweetbreadorganics.com

Faye

South Africa

I would like to commend Celine on her efforts of helping me. Although it took long, we finally got things to work! Keep up the good work - I'm a happy customer because of you.

www.imarainvestments.com

Anne

United States

Sarah really helped me on chat, she deserves a raise. Two hours later, she hung in there and fixed my horrible problem. Sarah is the best!

www.yourdivineawareness.com

Johnny

United States

Tech Support always are able to provide a quick solution to any problem you encounter and will go above and beyond to guide you through each step. Thanks again!

Jeffrey

United States

The chat with Elina was by far the best experience I have ever had in setting up a WordPress template. She was an expert - knowledgeable, fast and most courteous. No question was too hard for her. My thoughts of your already good service greatly went up tonight!

Mojtaba

Germany

Sarah is a true angel! All the problems are solved in the shortest time, very helpful support! Great job! Thank you!

Pete

Canada

Customer Service and Tech Support are really awesome and always there to lend a hand! Good staff guys.

graphixunlimited.ca

Joana

Portugal

Problem's solved. Quick and pleasant support by Celine. Thank you, I'm very happy with Template Monster free services :)

Giorgio

Italy

Great service, problem's solved perfectly every time. Very helpful technical support. Special thanks to Celine, she is always kind and ready to help.

www.dottorminini.it

Günter

Germany

Thank you Celine for your professional help! Great service and fast help. And also very friendly! Thanks a lot! :-)

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Want to submit a video testimonial?

Editorial Tips

  1. Please make sure the video duration would be not less than 40 seconds and not longer than 120 seconds. 60-80 seconds is a perfect duration.
  2. Suggested testimonial structure is as follows:
    • Tell your name, your country of location and a website URL (last one is optional)
    • Tell about how positive your experience of working with TemplateMonster was
  3. In case there’s anything else positive you want to mention about TemplateMonster (e.g. how polite the staff is or how cute the logo looks) that would be a perfect finish for your speech.
  4. Please make sure your testimonial is in one of the following languages:
    • English
    • German
    • Spanish
    • French
    • Italian
    • Polish
    • Portuguese

Technical Tips

  1. It isn’t critical what type of video recording device you will use. What we really care about is the video quality - it has to be good enough to be played on the Web. Which means:
    • Video: 640x480 video resolution minimum, 24 fps minimum
    • Sound: 128 Kbps, 44,1 KHz, mono sound allowed
    • Use one of the common video formats (.avi, . flv, .mov, .mp4, .mpg, .wmv). The .FLV format is the most welcomed.
  2. We strongly encourage you to use a tripod while recording your testimonial.
  3. Make sure you have your testimonial in a single file.

Delivery

  1. Attach your testimonial video file to a new email message and send it to tm.testimonial@gmail.com (be sure to specify your name in the message subject as well as the email address you’ve used for your purchases at TemplateMonster in the message body)
  2. Notify us at marketing@templatemonster.com so we could deliver you a discount.

Please note that the discount will be active within 30 days upon its generation.