TemplateMonster Customers Testimonials

  • "Their templates are so good - I won’t use anybody else."
  • "They're quick, easy and affordable!"
  • "By buying a template I can have a website up in as little as a day!"
  • "There's a great customer service, available 24 hours a day."
  • "Template-help.com representatives have been super helpful!"
Video Testimonial


United Kingdom

Sarah is absolutely amazing. Great help. Very patient and polite. Sarah is fabulous! And so are every other technician.


Brett Carson

United States

Celine, what a great tech support agent, in fact, Celine, is restoring my faith in Template Monster.com after a extremely rocky start. She has provided the expertise one would expect from such a front line web development company. I would not have been able to get this site up without her. Thank you and I truly appreciate you time and energy spent. Respectfully, Brett Carson


Dan Decker

United States

All of the staff at Template Monster have worked on the customization of the template to the point where it has been completely customized so that it almost looks like a new template all together. I have also learned a lot about customizing css with their help. Dan Decker


Darren Maynard

United States

Had some issues early on and they resolved to my complete satisfaction. A great model for the way it should be in business today.



The online chat is very good as you wait just few seconds to get in touch with an operator. Then he/she will try (an normally can do that) to fix the problem, otherwise a ticket will be opened and the tech support will solve that for sure. It looks I am a partner of them, but it is not, I am simply a real very happy customer. :)




Monstroid template is the most powerfull Wordpress template I have ever seen. And the Template Monster support team is excellent. They can help you built things you never imagine to be on your web page. Excellent team. Thank you


Marcelo Delgado

Costa Rica

Great templates at an affordable price. Quick response and fast resolution on an issue created from my side. Every team I touched base with was super helpful, thanks guys!!!Highly recommended.

Trey Fitzgerald

United States

Amina has helped me many times over the past 3 weeks or so. She was just amazing as always this morning.



Great service! I had a problem but the staff followed me, almost every day, until the problem is solved. With TemplateMoster you you will never feel lost! Thanks to the staff!

Juanna J

Antigua And Barbuda

The support team is superb and ready and willing to provide css support for visual changes etc. Keep up the great work. Judy was my recent contact and she was a star.

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Editorial Tips

  1. Please make sure the video duration would be not less than 40 seconds and not longer than 120 seconds. 60-80 seconds is a perfect duration.
  2. Suggested testimonial structure is as follows:
    • Tell your name, your country of location and a website URL (last one is optional)
    • Tell about how positive your experience of working with TemplateMonster was
  3. In case there’s anything else positive you want to mention about TemplateMonster (e.g. how polite the staff is or how cute the logo looks) that would be a perfect finish for your speech.
  4. Please make sure your testimonial is in one of the following languages:
    • English
    • German
    • Spanish
    • French
    • Italian
    • Polish
    • Portuguese

Technical Tips

  1. It isn’t critical what type of video recording device you will use. What we really care about is the video quality - it has to be good enough to be played on the Web. Which means:
    • Video: 640x480 video resolution minimum, 24 fps minimum
    • Sound: 128 Kbps, 44,1 KHz, mono sound allowed
    • Use one of the common video formats (.avi, . flv, .mov, .mp4, .mpg, .wmv). The .FLV format is the most welcomed.
  2. We strongly encourage you to use a tripod while recording your testimonial.
  3. Make sure you have your testimonial in a single file.


  1. Attach your testimonial video file to a new email message and send it to tm.testimonial@gmail.com (be sure to specify your name in the message subject as well as the email address you’ve used for your purchases at TemplateMonster in the message body)
  2. Notify us at marketing@templatemonster.com so we could deliver you a discount.

Please note that the discount will be active within 30 days upon its generation.