TemplateMonster Customers Testimonials

  • "Their templates are so good - I won’t use anybody else."
  • "They're quick, easy and affordable!"
  • "By buying a template I can have a website up in as little as a day!"
  • "There's a great customer service, available 24 hours a day."
  • "Template-help.com representatives have been super helpful!"
Video Testimonial

Brian

United States

This service is amazing. I'm pretty good with getting around the wordpress back end, but know nothing about css. With the 24/7 support I was able to get the assistance that I needed via chat. Erica & Mary spent HOURS online helping me make the fixes to the site that I needed. I would have never been able to do it on my own. Can't thank you enough.

Ebru

Turkey

Thank you for your chat response. I want to say thanks especially to Vanessa. She is very quick and kind person. Thank you so much your quick help again!

Lisa Kruppa

United Kingdom

Outstanding! Elina your rep has helped me so much. I have rated her 5 stars as thats all there was, but if there were 10 I would have rated her that! Thank you so much, excellent customer service. Lisa

www.cctv-camera-installer.co.uk

Dan

United States

Celine was extremely helpful. I was ready to give up on the theme and just use another, but she showed patience and helped me get the theme working correctly. I'll come back and purchase here again.

www.marketcenter.net

Gail

United States

Awesome service from George. Love this company! Great service! I'm so glad I got the template from TM.

Jim K

United States

I have found all the Template Monster templates to be of a very high quality. They can be easily customized too. Their tech support staff is incredible and extremely knowledgeable and are ready to assist with any problem I might have. I highly recommend their services.

cyclonewebdesign.com

Wesley Murdoch

Canada

I had some slight issues when setting up my page, and got some excellent help from Celine in their support team. She cleared up all my issues, and taught me how to fix them on my own without needing additional assistance. Fantastic team.

David Greenwood

United States

I am so impressed with your customer service! I am just a small business owner doing his own website with little or no knowledge. With the help of your great support team I am able to create the theme I want. No way I could have done it without them. I recently worked with Vanessa. Great job!

BestLifeCoachforMen.com

Matt

United States

Amazing customer service and tech support! Stacy helped me solve multiple problems in a short amount of time. Thanks again!

Jason Kipfer

Canada

Great work Olivia in helping me set up my first Template Monster WordPress theme. I had hit a couple of (what I thought where) major issues and you easily helped me identify and resolve them. You were great!

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Want to submit a video testimonial?

Editorial Tips

  1. Please make sure the video duration would be not less than 40 seconds and not longer than 120 seconds. 60-80 seconds is a perfect duration.
  2. Suggested testimonial structure is as follows:
    • Tell your name, your country of location and a website URL (last one is optional)
    • Tell about how positive your experience of working with TemplateMonster was
  3. In case there’s anything else positive you want to mention about TemplateMonster (e.g. how polite the staff is or how cute the logo looks) that would be a perfect finish for your speech.
  4. Please make sure your testimonial is in one of the following languages:
    • English
    • German
    • Spanish
    • French
    • Italian
    • Polish
    • Portuguese

Technical Tips

  1. It isn’t critical what type of video recording device you will use. What we really care about is the video quality - it has to be good enough to be played on the Web. Which means:
    • Video: 640x480 video resolution minimum, 24 fps minimum
    • Sound: 128 Kbps, 44,1 KHz, mono sound allowed
    • Use one of the common video formats (.avi, . flv, .mov, .mp4, .mpg, .wmv). The .FLV format is the most welcomed.
  2. We strongly encourage you to use a tripod while recording your testimonial.
  3. Make sure you have your testimonial in a single file.

Delivery

  1. Attach your testimonial video file to a new email message and send it to tm.testimonial@gmail.com (be sure to specify your name in the message subject as well as the email address you’ve used for your purchases at TemplateMonster in the message body)
  2. Notify us at marketing@templatemonster.com so we could deliver you a discount.

Please note that the discount will be active within 30 days upon its generation.