TemplateMonster Customers Testimonials

  • "Their templates are so good - I won’t use anybody else."
  • "They're quick, easy and affordable!"
  • "By buying a template I can have a website up in as little as a day!"
  • "There's a great customer service, available 24 hours a day."
  • "Template-help.com representatives have been super helpful!"
Video Testimonial



The Tech Support I received is second to none. They were a brilliant help and would highly recommend them, nothing was too much trouble, no matter how small it was. Thank you :)


United States

Sarah saved me many hours of work recreating a new site I am developing for a client. I've been building HTML sites for years but am a WordPress newbie. Sarah was able to restore a child theme gone awry and get me back to being productive. The chat agents are very professional and helpful, and I feel comfortable knowing that they are there to help me through the rough patches :)


United States

Love these people. Daniel was super helpful and supportive. Perfect service 24/7. What's not to like?



Awesome operators, awesome templates. 10/10 I would recommend it to my friends!



Olivia nailed my problem in 5 seconds and I was up and running. Well worth using the chat help as they really can give you great IT support!


United States

Celine helped me in a way I never thought was possible. Hands down the best service I have ever had on a live chat. Without her my site would be ruined. Thank you so much!



Margarett was fantastic. She helped me in every way and was very good at what she does. I love this company!




Excellent services and chat! Talked to Mary and she solved my problem instantly! Thanks!



Sri Lanka

Really effective service. Initiative, fast as well as sensitivity to the client’s concerns and a lot of personal interest was shown. Very quick and accurate responses. I love Template Monster support! ( Special Thanks to Olivia and Shane)



Stacy was awesome. She fixed some things in my website that I couldn't solve. Thank you so much, Stacy, you made me happy!


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Editorial Tips

  1. Please make sure the video duration would be not less than 40 seconds and not longer than 120 seconds. 60-80 seconds is a perfect duration.
  2. Suggested testimonial structure is as follows:
    • Tell your name, your country of location and a website URL (last one is optional)
    • Tell about how positive your experience of working with TemplateMonster was
  3. In case there’s anything else positive you want to mention about TemplateMonster (e.g. how polite the staff is or how cute the logo looks) that would be a perfect finish for your speech.
  4. Please make sure your testimonial is in one of the following languages:
    • English
    • German
    • Spanish
    • French
    • Italian
    • Polish
    • Portuguese

Technical Tips

  1. It isn’t critical what type of video recording device you will use. What we really care about is the video quality - it has to be good enough to be played on the Web. Which means:
    • Video: 640x480 video resolution minimum, 24 fps minimum
    • Sound: 128 Kbps, 44,1 KHz, mono sound allowed
    • Use one of the common video formats (.avi, . flv, .mov, .mp4, .mpg, .wmv). The .FLV format is the most welcomed.
  2. We strongly encourage you to use a tripod while recording your testimonial.
  3. Make sure you have your testimonial in a single file.


  1. Attach your testimonial video file to a new email message and send it to tm.testimonial@gmail.com (be sure to specify your name in the message subject as well as the email address you’ve used for your purchases at TemplateMonster in the message body)
  2. Notify us at marketing@templatemonster.com so we could deliver you a discount.

Please note that the discount will be active within 30 days upon its generation.