TemplateMonster Customers Testimonials

  • "Their templates are so good - I won’t use anybody else."
  • "They're quick, easy and affordable!"
  • "By buying a template I can have a website up in as little as a day!"
  • "There's a great customer service, available 24 hours a day."
  • "Template-help.com representatives have been super helpful!"
Video Testimonial

Rina

United States

The chat service is superior! I doubt I'll ever buy a theme without it again. Emily, Lana, Andre, Mark...they have all helped me with my project. If you are a DIYer like me and sometimes find yourself at the edge of your knowledge, having these folks on hand to help is a godsend.

Chris

United States

After struggling with modifying a template, I decided to try a chat. Margarett from technical support was so extremely helpful, excellent tech. Thank you Margarett! Appreciate your assistance so I could continue on :). Well done TemplateMonster, good techs!

Ricardo

United States

Simply amazing. It worth every penny. Their support is amazing, 24/7, very friendly and they really know what they are doing. I am so glad that TemplateMonster has crossed my way, I would be lost without them... Thanks, guys!

www.runimports.com

Sorna

India

Ammy from technical support really saved our time. She was able to direct me to complete the site to make it appear as perfect as possible.

c19.452.myftpupload.com

Koshlndra Pratap

Turkey

Elina is great, buying the template is one thing, but making it function properly is completely different. More then template I like the service, some one of you are really helpful. Thanks, Elina!

Gail

United States

The TemplateMonster support system is awesome! I have found all of the sales and support team to be really helpful. I'm a newbie and making progress because of them. Totally glad that I purchased from TM. The purchase is value added. Something that isn't seen from the front end. Beautiful templates, awesome help. What's not to like?

Pedro Felipe Pizzolato D'Abruzzo

Brazil

Thanks, Margaret! The thing I like most of you is the care, sometimes we are afraid to tinker in certain parts of the template and you always help fine! Congratulations!

sistemasdeenergia.com.br

Rafał

Poland

Celine is the best and professional technical support representative ever. I'm very glad that she resolved all my doubts and issues.Excellent customer service.

dynden.pl

Jim Null

United States

Most awesome support ever! These folks rock! Thank you!

Rachel O Sullivan

Ireland

Fantastic! The level of aftercare support I received from Mary in support was second to none - she resolved my issues (that were caused my myself!) in seconds. Really appreciate all of your help. Will be using Template Monster again :-)

www.babychi.net

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Editorial Tips

  1. Please make sure the video duration would be not less than 40 seconds and not longer than 120 seconds. 60-80 seconds is a perfect duration.
  2. Suggested testimonial structure is as follows:
    • Tell your name, your country of location and a website URL (last one is optional)
    • Tell about how positive your experience of working with TemplateMonster was
  3. In case there’s anything else positive you want to mention about TemplateMonster (e.g. how polite the staff is or how cute the logo looks) that would be a perfect finish for your speech.
  4. Please make sure your testimonial is in one of the following languages:
    • English
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Technical Tips

  1. It isn’t critical what type of video recording device you will use. What we really care about is the video quality - it has to be good enough to be played on the Web. Which means:
    • Video: 640x480 video resolution minimum, 24 fps minimum
    • Sound: 128 Kbps, 44,1 KHz, mono sound allowed
    • Use one of the common video formats (.avi, . flv, .mov, .mp4, .mpg, .wmv). The .FLV format is the most welcomed.
  2. We strongly encourage you to use a tripod while recording your testimonial.
  3. Make sure you have your testimonial in a single file.

Delivery

  1. Attach your testimonial video file to a new email message and send it to tm.testimonial@gmail.com (be sure to specify your name in the message subject as well as the email address you’ve used for your purchases at TemplateMonster in the message body)
  2. Notify us at marketing@templatemonster.com so we could deliver you a discount.

Please note that the discount will be active within 30 days upon its generation.