TemplateMonster Customers Testimonials

  • "Their templates are so good - I won’t use anybody else."
  • "They're quick, easy and affordable!"
  • "By buying a template I can have a website up in as little as a day!"
  • "There's a great customer service, available 24 hours a day."
  • "Template-help.com representatives have been super helpful!"
Video Testimonial

David Edlin


Olivia was fantastic, she provided me with professional customer service and was willing to help without any question. I would recommend Olivia for an award for A+++++ Customer Service


John McClellan

United States

Sarah did an awesome job helping me out. She was patient and guided me through exactly what I needed to do in order to fix my problems. Thanks, Sarah!


United States

Vanessa was very patient in helping me sort out an issue with my site. These guys definitely go out of there way to make sure they resolve your issue and show you where you went wrong. Great service! Thanks.

Jorge Ortiz

Costa Rica

El mejor Martita muy especial, ademas me atiende en español, su servicio es único, marca la diferenciam, muy preocupada y sumamente amable. Gracias Martika, extraño mucho tus letras de amabilidad, TamplateMonster, sus colaboradores como Martika los hacen crecer!



United States

Nicole from Technical support went above and beyond to help me launch my site. She got all the fine details taken care of. I don't know where I would be without her. Thank you for your hard work. Your commitment to customer service is evident! Thx!

Stania Desly Angkouw


The Magento template is good specially for big online shop. Maybe there is a lot thing to do before site publishing, but when it's all done, everything looks good and works awesome... Everyone at Customer care is nice, and provides really great help. Good luck for Template Monster!


United States

Love the help that Template Monster provides! Sarah was incredibly helpful with resolving my technical issue. Thank you for your exceptional service!

Ana Comsa

United Kingdom

Olivia, Mary, Charlotte are all very patient and helpful. I always have many questions on my list but they manage to help all the time. Thank you!




We purchase a lot of great templates from TemplateMonster and they always offer amazing support! We always recommend TemplateMonster to our clients!


Steve Williams

United Kingdom

Absolutely great service. Just had a pressing problem sorted out by Celine in just a few minutes. Super.


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Want to submit a video testimonial?

Editorial Tips

  1. Please make sure the video duration would be not less than 40 seconds and not longer than 120 seconds. 60-80 seconds is a perfect duration.
  2. Suggested testimonial structure is as follows:
    • Tell your name, your country of location and a website URL (last one is optional)
    • Tell about how positive your experience of working with TemplateMonster was
  3. In case there’s anything else positive you want to mention about TemplateMonster (e.g. how polite the staff is or how cute the logo looks) that would be a perfect finish for your speech.
  4. Please make sure your testimonial is in one of the following languages:
    • English
    • German
    • Spanish
    • French
    • Italian
    • Polish
    • Portuguese

Technical Tips

  1. It isn’t critical what type of video recording device you will use. What we really care about is the video quality - it has to be good enough to be played on the Web. Which means:
    • Video: 640x480 video resolution minimum, 24 fps minimum
    • Sound: 128 Kbps, 44,1 KHz, mono sound allowed
    • Use one of the common video formats (.avi, . flv, .mov, .mp4, .mpg, .wmv). The .FLV format is the most welcomed.
  2. We strongly encourage you to use a tripod while recording your testimonial.
  3. Make sure you have your testimonial in a single file.


  1. Attach your testimonial video file to a new email message and send it to tm.testimonial@gmail.com (be sure to specify your name in the message subject as well as the email address you’ve used for your purchases at TemplateMonster in the message body)
  2. Notify us at marketing@templatemonster.com so we could deliver you a discount.

Please note that the discount will be active within 30 days upon its generation.