TemplateMonster Customers Testimonials

  • "Their templates are so good - I won’t use anybody else."
  • "They're quick, easy and affordable!"
  • "By buying a template I can have a website up in as little as a day!"
  • "There's a great customer service, available 24 hours a day."
  • "Template-help.com representatives have been super helpful!"
Video Testimonial

Sheikh Zahid

United Arab Emirates

Amina helped me a lot configuring my portfolio. She is great in help and knows very well. She checked for all possible reasons of the problem. I give her 5 Stars.



Thank you Amina, help was efficient and friendly as always! You have solved a major problem in such a short time




Olivia was an excellent help to complete my tasks and helped me a lot with many doubts I had.




Sarah è stata un'assistente molto brava, gentile, paziente e ha saputo risolvere in due minuti il mio problema. Grazie Sarah


United States

Elina from technical support saved my day today. I had a mess between the Cherry Framework and the Theme I was using. After contacting another operator earlier who was unable to help, I re-entered chat support and got Elina. Thank goodness I tried support again or I would still be waiting for assistance. Thank you again Elina for your prompt and professional assistance!

Vivienne Uzor


Alice is the best customer service representative. She literally made me fall in love with your site. Thanks



United States

Awesome! I recently worked with Sarah on an issue and she was extremely helpful and very knowledgeable. I would like to recommend she get a raise.




Margarett has brilliantly solved my problem with a Joomla template. Support chatting is 5 stars fast and efficient as always! Thanks!




Those guys are simply perfect. Erica, Amina, Stacy, I feel really thankful for their constant and patient help. They solved many issues for me. I will definitely want their support for any website I will work on!


United States

We were able to find a template that nearly perfectly fit our needs. There was one little change that would make it better and Nicole from support assisted us in making that alteration. Now our site is perfect!

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Editorial Tips

  1. Please make sure the video duration would be not less than 40 seconds and not longer than 120 seconds. 60-80 seconds is a perfect duration.
  2. Suggested testimonial structure is as follows:
    • Tell your name, your country of location and a website URL (last one is optional)
    • Tell about how positive your experience of working with TemplateMonster was
  3. In case there’s anything else positive you want to mention about TemplateMonster (e.g. how polite the staff is or how cute the logo looks) that would be a perfect finish for your speech.
  4. Please make sure your testimonial is in one of the following languages:
    • English
    • German
    • Spanish
    • French
    • Italian
    • Polish
    • Portuguese

Technical Tips

  1. It isn’t critical what type of video recording device you will use. What we really care about is the video quality - it has to be good enough to be played on the Web. Which means:
    • Video: 640x480 video resolution minimum, 24 fps minimum
    • Sound: 128 Kbps, 44,1 KHz, mono sound allowed
    • Use one of the common video formats (.avi, . flv, .mov, .mp4, .mpg, .wmv). The .FLV format is the most welcomed.
  2. We strongly encourage you to use a tripod while recording your testimonial.
  3. Make sure you have your testimonial in a single file.


  1. Attach your testimonial video file to a new email message and send it to tm.testimonial@gmail.com (be sure to specify your name in the message subject as well as the email address you’ve used for your purchases at TemplateMonster in the message body)
  2. Notify us at marketing@templatemonster.com so we could deliver you a discount.

Please note that the discount will be active within 30 days upon its generation.