TemplateMonster Customers Testimonials

  • "Their templates are so good - I won’t use anybody else."
  • "They're quick, easy and affordable!"
  • "By buying a template I can have a website up in as little as a day!"
  • "There's a great customer service, available 24 hours a day."
  • "Template-help.com representatives have been super helpful!"
Video Testimonial


Russian Federation

Alice is a true professional, she has literally in a minute solved the problem that I could not resolve the whole day. With the help of this person, very nice to work and communicate with, I was able to deal with everything. I wish her much success and all the best . P.S. Thank you, Alice.



United States

Alice was very helpful with a number of questions. Thanks, Debbie



United Kingdom

I am really impressed with the technical support provided by Template Monster. The templates are stunning too. I cannot believe that such quality is available at such competitive prices - getting these done by professional from scratch would cost 100 times more. Thanks for your great products and support. Kind regards, John.



United States

Sarah did a wonderful job getting me set up. I was having issues getting the template to work and she had it working in 10 minutes.


El Walid El Khabou


I have been in touch directly via the chat services, and I believe everyone in this company deserves all the respect. They're always present, always perfect in answering positively, with a final great job to resolve any issues. Best regards, specially to Iris.


Hatim Hamid


To the Technical Support team, you guys are amazing. Every time I have had issues, you have solved them 100% of the time. The support & service is just too good! Very quick and very easy going. Keep up the great work!


Samer Cheaib


Support was great and fast. The difference between the time zones wasn't a barrier, and I got immediate answers. Very professional people. Looking forward to dealing with you again.


Alex Bros


Elina was the greatest help with my Drupal template. She was very patient and very clear with her instructions. I was never stressed out chatting with her. She should be promoted :) Thanks again, Elina.


Mate Way


Dear online support team, it was a pleasure dealing with you. You guys fixed a lot of problems I had while building my website. I`m sorry I can`t remember all the names of staff who helped me, but I can remember Celine and Sarah, it was a pleasure to meet you:) I love your service!


Andy Owens

United States

We have purchased several WordPress themes from TemplateMonster. Great selection, but the service is superior! Every time I've had a question or needed an assist, they were just a quick email away. They're always responsive faster than expected, and they follow up fast with possible solutions. Once we were having an issue, and they logged into our site, fixed the problem and got us on how-to way. Just an excellent service!


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Want to submit a video testimonial?

Editorial Tips

  1. Please make sure the video duration would be not less than 40 seconds and not longer than 120 seconds. 60-80 seconds is a perfect duration.
  2. Suggested testimonial structure is as follows:
    • Tell your name, your country of location and a website URL (last one is optional)
    • Tell about how positive your experience of working with TemplateMonster was
  3. In case there’s anything else positive you want to mention about TemplateMonster (e.g. how polite the staff is or how cute the logo looks) that would be a perfect finish for your speech.
  4. Please make sure your testimonial is in one of the following languages:
    • English
    • German
    • Spanish
    • French
    • Italian
    • Polish
    • Portuguese

Technical Tips

  1. It isn’t critical what type of video recording device you will use. What we really care about is the video quality - it has to be good enough to be played on the Web. Which means:
    • Video: 640x480 video resolution minimum, 24 fps minimum
    • Sound: 128 Kbps, 44,1 KHz, mono sound allowed
    • Use one of the common video formats (.avi, . flv, .mov, .mp4, .mpg, .wmv). The .FLV format is the most welcomed.
  2. We strongly encourage you to use a tripod while recording your testimonial.
  3. Make sure you have your testimonial in a single file.


  1. Attach your testimonial video file to a new email message and send it to tm.testimonial@gmail.com (be sure to specify your name in the message subject as well as the email address you’ve used for your purchases at TemplateMonster in the message body)
  2. Notify us at marketing@templatemonster.com so we could deliver you a discount.

Please note that the discount will be active within 30 days upon its generation.