TemplateMonster Customers Testimonials

  • "Their templates are so good - I won’t use anybody else."
  • "They're quick, easy and affordable!"
  • "By buying a template I can have a website up in as little as a day!"
  • "There's a great customer service, available 24 hours a day."
  • "Template-help.com representatives have been super helpful!"
Video Testimonial

Becks (Thor)

Hong Kong

This website is awesome! Live Support works for me every time! Special Thanks to Jeff Bell; he is one of the most helpful operators - he is nice, helpful, profession, patient, and with a good sense of humor! I have purchased at least 3-4 theme templates here, really nice platform!




George, Judy and Mary helped me a lot with the problems I met during creating the website. Thanks to all of you.

Pedro Tamaso


The best support service ! I want to say thanks to all operators for all the patience and technical support they gave me last days.



United States

Mary was amazing when it came to following through with assisting me with a theme issue I was having. Overall I love my theme I purchased and having the strong customer support from Mary secured my appreciation for it. Thank you Mary.


Carol Ashford


I cannot say enough good things about all the people who have been helping me get my first ever website up. The most recent was Erica. Everyone has been so patient and never make me feel bad about my elementary questions. The links I have been given have all been spot on.

Katharina Simon


They are doing a really exellent job in helping customers! Even at 3am!

Kingsley Oroh


Judy is great, she understood and answered all my questions correctly and timely. I score her 200%. Thank you, Judy!




Hi The services I received from Template Monster is something I should really appreciate, they are quick and very knowledgeable, they would definitely work their best to provide you resolution instantly. And they are very much technical sound. You guys are the BEST.




We use Template Monster as a base for our customers websites. Their customer service is always outstanding and best of all we can create website solutions in a third of the time and have an ultra reliable site that saves our customers money and we can concentrate on the more technical integration for our customers. Vanessa has been an asset to deal. We added some more technical styling and she provided the fixes to the template. Awesome!


Gavin Aarons

New Zealand

The person I spoke to was Vicky and I thought I'd just leave a quick comment to say how appreciative I am about the service I received... Absolutely first class operator, so well mannered and no problem to big or small ... fantastic service! I look forward to dealing with Vicki with future inquiries! A+++ service, couldn't ask for better!


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Editorial Tips

  1. Please make sure the video duration would be not less than 40 seconds and not longer than 120 seconds. 60-80 seconds is a perfect duration.
  2. Suggested testimonial structure is as follows:
    • Tell your name, your country of location and a website URL (last one is optional)
    • Tell about how positive your experience of working with TemplateMonster was
  3. In case there’s anything else positive you want to mention about TemplateMonster (e.g. how polite the staff is or how cute the logo looks) that would be a perfect finish for your speech.
  4. Please make sure your testimonial is in one of the following languages:
    • English
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Technical Tips

  1. It isn’t critical what type of video recording device you will use. What we really care about is the video quality - it has to be good enough to be played on the Web. Which means:
    • Video: 640x480 video resolution minimum, 24 fps minimum
    • Sound: 128 Kbps, 44,1 KHz, mono sound allowed
    • Use one of the common video formats (.avi, . flv, .mov, .mp4, .mpg, .wmv). The .FLV format is the most welcomed.
  2. We strongly encourage you to use a tripod while recording your testimonial.
  3. Make sure you have your testimonial in a single file.


  1. Attach your testimonial video file to a new email message and send it to tm.testimonial@gmail.com (be sure to specify your name in the message subject as well as the email address you’ve used for your purchases at TemplateMonster in the message body)
  2. Notify us at marketing@templatemonster.com so we could deliver you a discount.

Please note that the discount will be active within 30 days upon its generation.