TemplateMonster Customers Testimonials

  • "Their templates are so good - I won’t use anybody else."
  • "They're quick, easy and affordable!"
  • "By buying a template I can have a website up in as little as a day!"
  • "There's a great customer service, available 24 hours a day."
  • "Template-help.com representatives have been super helpful!"
Video Testimonial


United States

Judy is absolutely amazing! Answered all of my technical questions accurately, easy, and fast! She gave me suggestions that I would not have thought of on my own. I wish I had her knowledge. Thank you Judy!

Clement Vijayan


Olivia is an asset in your company, every time I chat with her, she has solutions and in quick time, great working with her, God bless Olivia.



United States

Celine was extremely helpful. If it wasn't for her, I wouldn't be able to customize my theme. I appreciate her help and believe she is a huge importance to TemplateMonster.


United States

They are awesome. Celine and Lana helped me out tremendously!

Arezoo Banaei


I am working with Template Monster more than 1 year. I am very satisfied with this company services. Their support is perfect. I am affiliate member too and its perfect also. Good luck to Template Monster team!


Joe Black


Had a little problem with the download of today's FREE prestashop theme. Olivia got to work and within a few minutes provided a direct download link for me. Great service! Thanks a lot.



I had a wonderful support from Charlotte, very competent, helped me in the graphical and setting configuration of Prestashop template, quickly solved the various problems and everything was working. Thank you for everything.



I am absolutely stoked! My website looks incredible. The template's so easy to use and customize. And when it's not, the technical support chat is my lifeline! They went above and beyond my expectations! I love you guys!



Nicole, the best! This means, an excellent support. Without any question and pleases. Sorry for my bad English, but Nicole understands the technical issue. Very well done! Thank you very much! A* service by chat. You are amazing! Best wishes to Florida in the U.S. from Germany! Andreas




Judy and other support team at TemplateMonster are really very helpful. They give me great support when I have a problem or a question. Thank you TemplateMonster support team.

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Editorial Tips

  1. Please make sure the video duration would be not less than 40 seconds and not longer than 120 seconds. 60-80 seconds is a perfect duration.
  2. Suggested testimonial structure is as follows:
    • Tell your name, your country of location and a website URL (last one is optional)
    • Tell about how positive your experience of working with TemplateMonster was
  3. In case there’s anything else positive you want to mention about TemplateMonster (e.g. how polite the staff is or how cute the logo looks) that would be a perfect finish for your speech.
  4. Please make sure your testimonial is in one of the following languages:
    • English
    • German
    • Spanish
    • French
    • Italian
    • Polish
    • Portuguese

Technical Tips

  1. It isn’t critical what type of video recording device you will use. What we really care about is the video quality - it has to be good enough to be played on the Web. Which means:
    • Video: 640x480 video resolution minimum, 24 fps minimum
    • Sound: 128 Kbps, 44,1 KHz, mono sound allowed
    • Use one of the common video formats (.avi, . flv, .mov, .mp4, .mpg, .wmv). The .FLV format is the most welcomed.
  2. We strongly encourage you to use a tripod while recording your testimonial.
  3. Make sure you have your testimonial in a single file.


  1. Attach your testimonial video file to a new email message and send it to tm.testimonial@gmail.com (be sure to specify your name in the message subject as well as the email address you’ve used for your purchases at TemplateMonster in the message body)
  2. Notify us at marketing@templatemonster.com so we could deliver you a discount.

Please note that the discount will be active within 30 days upon its generation.