TemplateMonster Customers Testimonials

  • "Their templates are so good - I won’t use anybody else."
  • "They're quick, easy and affordable!"
  • "By buying a template I can have a website up in as little as a day!"
  • "There's a great customer service, available 24 hours a day."
  • "Template-help.com representatives have been super helpful!"
Video Testimonial

Andrea Cioffi

Italy

What can I say? Charlotte and Guillaume have been extremely helpful. They managed to solve a problem I had with WordPress in an effective and fast way. Could not ask for more. 5 stars!

Roshonda Owen

United States

Over all they are great! I dont remember all the great tech names that have taken time to resolve my issue, but the last tech I dealt with, Mary, was phenomenal! :)

carolsmane.com/

Lee Fergusson

Australia

I must admit to trying to sort out a Cherry parent problem with the baby template from TemplateMonster three times, and each time I got closer. But Sandy was the one who found the deep code in Cherry and told me exactly how to modify it and it worked first time. She is brilliant and I would recommend anyone who is thinking about a TemplateMonster theme to not hold back. It can be challenging to get started, but if you persevere it will be well worth your while. Can't speak highly enough for their tech support! Thank you Sandy.

Leo

United States

Excellent customer service. Charlotte has done a fabulous job helping me with my problem. I have never had such a good customer service from a company like this. Thank you again!

Alex

Russian Federation

Your technical support is really one of the best things here! Special thanks for Mia. She made difficult programming stuff for me with patience and professionalism. I want to wish her all the best in your company.

mindal.msk.ru

Milan

Slovakia

I would like to thank Judy for her great service. I bought template and I don't regret it. It was worth of it because of this great service! Thank you and good luck!

www.laskanadzlato.sk

Miles

Malaysia

I spoke to Olivia from Tech Support and she was so helpful. Thanks to TemplateMonster for the great after sales support, cheers!

Vilius

Lithuania

Judy is an amazing assistant! She solved every problem I had. Amazing support, never seen anything like it! Keep it going! Thanks a lot!

Marcus Pipe

United Kingdom

Fantastic service from Daniel. I posted a request for help with a problem and received a reply within minutes that resolved the issue. Really great support as always - many thanks.

Mohammad

Lebanon

Judy is such an excellent WordPress operator. Short and straight to the point answers. Thank you Judy!

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Editorial Tips

  1. Please make sure the video duration would be not less than 40 seconds and not longer than 120 seconds. 60-80 seconds is a perfect duration.
  2. Suggested testimonial structure is as follows:
    • Tell your name, your country of location and a website URL (last one is optional)
    • Tell about how positive your experience of working with TemplateMonster was
  3. In case there’s anything else positive you want to mention about TemplateMonster (e.g. how polite the staff is or how cute the logo looks) that would be a perfect finish for your speech.
  4. Please make sure your testimonial is in one of the following languages:
    • English
    • German
    • Spanish
    • French
    • Italian
    • Polish
    • Portuguese

Technical Tips

  1. It isn’t critical what type of video recording device you will use. What we really care about is the video quality - it has to be good enough to be played on the Web. Which means:
    • Video: 640x480 video resolution minimum, 24 fps minimum
    • Sound: 128 Kbps, 44,1 KHz, mono sound allowed
    • Use one of the common video formats (.avi, . flv, .mov, .mp4, .mpg, .wmv). The .FLV format is the most welcomed.
  2. We strongly encourage you to use a tripod while recording your testimonial.
  3. Make sure you have your testimonial in a single file.

Delivery

  1. Attach your testimonial video file to a new email message and send it to tm.testimonial@gmail.com (be sure to specify your name in the message subject as well as the email address you’ve used for your purchases at TemplateMonster in the message body)
  2. Notify us at marketing@templatemonster.com so we could deliver you a discount.

Please note that the discount will be active within 30 days upon its generation.