TemplateMonster Customers Testimonials

  • "Their templates are so good - I won’t use anybody else."
  • "They're quick, easy and affordable!"
  • "By buying a template I can have a website up in as little as a day!"
  • "There's a great customer service, available 24 hours a day."
  • "Template-help.com representatives have been super helpful!"
Video Testimonial

NadeemBhatti

Malta

Amazing theme and amazing customer support. Thank you TemplateMonster for the best services.

hairlossolution.com/

Petra van der Kolk-Snijders

Netherlands

I just had help by Olivia and I am grateful for her help. Thanks a lot! Petra

www.nieuw.aa-zicht.nl

Sandy

Singapore

Margarett helped me out and really saved our life for giving out the simple solution that worked like a charm! She is an angel and TemplateMonster should have more support like her. Keep it up!

Muhannad

Palestine

Olivia made my day. I'm not familiar with the WordPress, her answers and patience really turned my bad experience with this whole purchase into happy ending. I really appreciate her service.

theacrd.org

Jacob Myong

United States

I got support from Judy, and it was possibly the best quality support I have ever received. I had many questions and kinks that needed to be fixed. She had a solution to everything I needed in minutes! I am truly impressed with how friendly, patient, and knowledgeable you guys are. Purchasing WordPress themes and getting support can sometimes be very difficult. You guys are just unbelievable. Judy, thank you so much for helping me out, especially with the time crunch. I will NOT hesitate to buy many more themes and templates from you guys. I am truly happy with the theme and the support I am getting. A++++++++++. Thank you. - Jacob Myong

dsinorthwest.net

Gary Yalda

Australia

Sarah was very helpful, she took her time and was very patient. Excellent customer service!

carguard.com.au

Manuel

United States

Alice was extremely helpful and very professional exceeding my expectations throughout the troubleshooting process and the issues I was facing with webpage were all solved.

jonesej

United States

Alice really came through for me providing the help I needed this evening polishing up my website. She provided excellent, quick and courteous support. Thanks Alice!

Famin

Azerbaijan

Very helpful and fast. Excellent technical competence and clarity of expression! Great! Special thanks to Alice for their precious support! You are amazing! The best.

www.geoid.az

Tee Lunn

United States

I just wanted to say that Judy Walters and Harry in the Tech Support department were great in helping me resolve my website issues. Much appreciated!!

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Want to submit a video testimonial?

Editorial Tips

  1. Please make sure the video duration would be not less than 40 seconds and not longer than 120 seconds. 60-80 seconds is a perfect duration.
  2. Suggested testimonial structure is as follows:
    • Tell your name, your country of location and a website URL (last one is optional)
    • Tell about how positive your experience of working with TemplateMonster was
  3. In case there’s anything else positive you want to mention about TemplateMonster (e.g. how polite the staff is or how cute the logo looks) that would be a perfect finish for your speech.
  4. Please make sure your testimonial is in one of the following languages:
    • English
    • German
    • Spanish
    • French
    • Italian
    • Polish
    • Portuguese

Technical Tips

  1. It isn’t critical what type of video recording device you will use. What we really care about is the video quality - it has to be good enough to be played on the Web. Which means:
    • Video: 640x480 video resolution minimum, 24 fps minimum
    • Sound: 128 Kbps, 44,1 KHz, mono sound allowed
    • Use one of the common video formats (.avi, . flv, .mov, .mp4, .mpg, .wmv). The .FLV format is the most welcomed.
  2. We strongly encourage you to use a tripod while recording your testimonial.
  3. Make sure you have your testimonial in a single file.

Delivery

  1. Attach your testimonial video file to a new email message and send it to tm.testimonial@gmail.com (be sure to specify your name in the message subject as well as the email address you’ve used for your purchases at TemplateMonster in the message body)
  2. Notify us at marketing@templatemonster.com so we could deliver you a discount.

Please note that the discount will be active within 30 days upon its generation.