TemplateMonster Customers Testimonials

  • "Their templates are so good - I won’t use anybody else."
  • "They're quick, easy and affordable!"
  • "By buying a template I can have a website up in as little as a day!"
  • "There's a great customer service, available 24 hours a day."
  • "Template-help.com representatives have been super helpful!"
Video Testimonial

Rachel Southmayd

United States

I have worked with several other WordPress Template companies and Template Monster is by far the best one out there! Their online support makes all the difference. I highly recommend them!!


Liel Cheri

United States

George is the best !! Very kind and full of patience, great support, super fast, he helped me a lot! Thank you very much George!


Paula Steger

United States

The chat techs are very good. One in particular, though, needs extra commendations. Amina solved a problem for me that the other techs and an outside computer program expert weren't able to. She saved me hours of work to redo my site!




Thanks very much for your helpful support, you helped me to fix my problems with a lot of patience! Great job, thank you!

Antonio Restrepo


El soporte es increible son amables y muy eficientes los recomiendo 100% Great and fast support, they are kind and efficient. I would recommend them 100%. Thank you very much.



Judy was quick in helping, so clear and concise in where I was going wrong and patient as I read and re-read my errors. I highly recommend this chat service to anyone. Judy is amazing and really knows her templates.


United States

I have never had experience with Joomla or Template Monster. Their customer service has been great so far. They are always willing to take their time and make sure they solve the problems you are facing. I rarely leave reviews but thought this site deserved it . Hope they continue to grow.

Juan Esteves

United States

Awesome service on the chat with the guys, specially Alice, incredible. Thanks a lot, guys. Excellent service and company. Thanks!




Pretty best I could get. Awesome.




The technical service provided by them is fabulous. Agents like Judy are not only quick in resolving the issues, but also provide great customer satisfaction.


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Editorial Tips

  1. Please make sure the video duration would be not less than 40 seconds and not longer than 120 seconds. 60-80 seconds is a perfect duration.
  2. Suggested testimonial structure is as follows:
    • Tell your name, your country of location and a website URL (last one is optional)
    • Tell about how positive your experience of working with TemplateMonster was
  3. In case there’s anything else positive you want to mention about TemplateMonster (e.g. how polite the staff is or how cute the logo looks) that would be a perfect finish for your speech.
  4. Please make sure your testimonial is in one of the following languages:
    • English
    • German
    • Spanish
    • French
    • Italian
    • Polish
    • Portuguese

Technical Tips

  1. It isn’t critical what type of video recording device you will use. What we really care about is the video quality - it has to be good enough to be played on the Web. Which means:
    • Video: 640x480 video resolution minimum, 24 fps minimum
    • Sound: 128 Kbps, 44,1 KHz, mono sound allowed
    • Use one of the common video formats (.avi, . flv, .mov, .mp4, .mpg, .wmv). The .FLV format is the most welcomed.
  2. We strongly encourage you to use a tripod while recording your testimonial.
  3. Make sure you have your testimonial in a single file.


  1. Attach your testimonial video file to a new email message and send it to tm.testimonial@gmail.com (be sure to specify your name in the message subject as well as the email address you’ve used for your purchases at TemplateMonster in the message body)
  2. Notify us at marketing@templatemonster.com so we could deliver you a discount.

Please note that the discount will be active within 30 days upon its generation.