TemplateMonster Customers Testimonials

  • "Their templates are so good - I won’t use anybody else."
  • "They're quick, easy and affordable!"
  • "By buying a template I can have a website up in as little as a day!"
  • "There's a great customer service, available 24 hours a day."
  • "Template-help.com representatives have been super helpful!"
Video Testimonial



Great service, amazing support by Judy!

Bart De Bie


That's the first time I was helped, as it must to succeed, Harry thanks again, thank you for your patience ... If there are problems, I'll ask again for you


Tinesi B Edwards

United States

Celine helped me out tremendously, she is definitely one of the best! I hope I get her every time I need service, thank you!



United States

Template is very cool... And I had to modify the color scheme in order for my client to be happy, it's a long story. Short, CSS editing was not working. Erica was contacted today through chat, she was patient and helpful with me, as I am not a coder or designer yet. Her instructions where clear and simple to follow, plus she even helped me with snippets of code! Awesome customer service, I am really happy that I decided your products are the ones to be used for my clients! Thanks!


Tony De Almeida

United States

Online chat help is completely worth it! it's saving me time and money and it's so convenient! Special thanks to Celine and Carey for really taking time to help me with CSS! Cheers!



Service with Template Monster is very quick and courteous at all times. I am fully satisfied with the work accomplished.



United States

Amazing support team. I have never had such a high level of support as I do here. Can't say enough good things.


Karen Garzolini

United States

We needed to make our site responsive and this template made the update quick and easy. We made several changes to the layout to fit our needs but the template certainly saved us time and money.



And one more time, great job. Thank you, Mary from Support Team.

Jeff Wallace

United States

Awesome technical support representative Celine is the best! She was very helpful and helped me solve my problem very quickly!

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Editorial Tips

  1. Please make sure the video duration would be not less than 40 seconds and not longer than 120 seconds. 60-80 seconds is a perfect duration.
  2. Suggested testimonial structure is as follows:
    • Tell your name, your country of location and a website URL (last one is optional)
    • Tell about how positive your experience of working with TemplateMonster was
  3. In case there’s anything else positive you want to mention about TemplateMonster (e.g. how polite the staff is or how cute the logo looks) that would be a perfect finish for your speech.
  4. Please make sure your testimonial is in one of the following languages:
    • English
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    • French
    • Italian
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    • Portuguese

Technical Tips

  1. It isn’t critical what type of video recording device you will use. What we really care about is the video quality - it has to be good enough to be played on the Web. Which means:
    • Video: 640x480 video resolution minimum, 24 fps minimum
    • Sound: 128 Kbps, 44,1 KHz, mono sound allowed
    • Use one of the common video formats (.avi, . flv, .mov, .mp4, .mpg, .wmv). The .FLV format is the most welcomed.
  2. We strongly encourage you to use a tripod while recording your testimonial.
  3. Make sure you have your testimonial in a single file.


  1. Attach your testimonial video file to a new email message and send it to tm.testimonial@gmail.com (be sure to specify your name in the message subject as well as the email address you’ve used for your purchases at TemplateMonster in the message body)
  2. Notify us at marketing@templatemonster.com so we could deliver you a discount.

Please note that the discount will be active within 30 days upon its generation.