TemplateMonster Customers Testimonials

  • "Their templates are so good - I won’t use anybody else."
  • "They're quick, easy and affordable!"
  • "By buying a template I can have a website up in as little as a day!"
  • "There's a great customer service, available 24 hours a day."
  • "Template-help.com representatives have been super helpful!"
Video Testimonial



Charlotte is a brilliant and highly qualified specialist, she helps me with all my problems and questions! A big thank you, Charlotte!


Manny Kinkossi

United States

Excellent technical support from Charlotte, very fast and helpful. Had issues with my Prestashop template after migrating from WordPress and the support received just exceeded my expectations!.

Francesco Benvenuto

United States

Amazing support! Very detailed oriented, kind, and friendly! My support agent Celine went the extra mile for me and that is why I am a faithful customer. I am very, very happy with the service! Thanks again!



What's not to like about Templatemonster? Great templates, great service. Support team is awesome. Great thanks to Olivia she was very helpful in my latest chat. Also would like to mention Margarett, Lana, Oliver, Stacy, Carey, Vanessa and George for their rocking support in tickets. Thank you guys!



Great service, fast, responsible and kind. It's always a pleasure to count with you. The issues are always solved. Thanks so much. Best regards, Valentina.


Atheer Polis


Emily, what an amazing job! Thank you for your help. Love your service guys, keep it up!

Anna Kozhuharova


Great template and great support! I has to spoke with technical support department a few times and I am so thankfull of all the operator which I talked. Every time they helped me to resolve the issue very quickly. Special thanks to all!



The theme is simply amazing, and the support from you guys is one of the best I have ever experienced worldwide. Judy was my support operator and she did an amazing job in helping me out. Very prompt and very accurate with her solution. Thank you again Judy.


Abigail Bruno

United States

Wonderful customer service and tech support! Thank you Sarah, and all the team who have helped us in tech support. We have purchased several templates from Template Monster. :)




Simply the best templates and professional looking on every phone. Thank you!

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Editorial Tips

  1. Please make sure the video duration would be not less than 40 seconds and not longer than 120 seconds. 60-80 seconds is a perfect duration.
  2. Suggested testimonial structure is as follows:
    • Tell your name, your country of location and a website URL (last one is optional)
    • Tell about how positive your experience of working with TemplateMonster was
  3. In case there’s anything else positive you want to mention about TemplateMonster (e.g. how polite the staff is or how cute the logo looks) that would be a perfect finish for your speech.
  4. Please make sure your testimonial is in one of the following languages:
    • English
    • German
    • Spanish
    • French
    • Italian
    • Polish
    • Portuguese

Technical Tips

  1. It isn’t critical what type of video recording device you will use. What we really care about is the video quality - it has to be good enough to be played on the Web. Which means:
    • Video: 640x480 video resolution minimum, 24 fps minimum
    • Sound: 128 Kbps, 44,1 KHz, mono sound allowed
    • Use one of the common video formats (.avi, . flv, .mov, .mp4, .mpg, .wmv). The .FLV format is the most welcomed.
  2. We strongly encourage you to use a tripod while recording your testimonial.
  3. Make sure you have your testimonial in a single file.


  1. Attach your testimonial video file to a new email message and send it to tm.testimonial@gmail.com (be sure to specify your name in the message subject as well as the email address you’ve used for your purchases at TemplateMonster in the message body)
  2. Notify us at marketing@templatemonster.com so we could deliver you a discount.

Please note that the discount will be active within 30 days upon its generation.