TemplateMonster Customers Testimonials

  • "Their templates are so good - I won’t use anybody else."
  • "They're quick, easy and affordable!"
  • "By buying a template I can have a website up in as little as a day!"
  • "There's a great customer service, available 24 hours a day."
  • "Template-help.com representatives have been super helpful!"
Video Testimonial

Martin O' Neill

Ireland

Always get great service and assistance from the guys here at Template Monster. With not being an expert php coder, we as a design agency sometimes run into WordPress source files issues with the themes we purchase. Both Erica and Celine took extra time to find us a workable solution yet again which is standard practice for the operators. Thanks again!

irelanddaytours.ie/wordpress/

Anthony Hales

United States

Vanessa was a Godsend and helped me ensure that a client was happy with his website.

www.vfna.org

Joseph Bray

United States

Very supportive and attentive staff. They were able to resolve my issue within a reasonable time frame, and communicated through out the process. Highly recommend their service!!

www.compassionncare.com

Buddika

Sri Lanka

Very good customer service, Olivia is very helpful and Shane also same.

www.creative-2.com

Stefanie

Germany

I was connected with Mary this morning and it was a great job she did! I had many questions for changing my layout with the comments,... and every question I had, was very quick and absolutely right answered! Thank you so much, I love this service!!! <3

John

United States

As with any template there are bound to be customization issues. I am so glad that Sarah was able to fix my issue with the .php file. We are talking about coding here and she did it wonderfully. Great job and fast too!!

Gian Santos

Canada

Template's are BEST! Customer service's even better than their templates! Keep it up. What ever you guys are doing, its working...

www.lavishcity.com

Maurizio

Venezuela

I was very well attended by Mia, she is an excellent worker, she is really amazing! Great support ! Mia is a PRO. Thank you so much.

Carlos Saldarriaga

United States

I am very happy with the purchase. This is my fourth template that I bought from Template Monster, all of them look good and customer services is excellent. Daniel helped me a lot, he always answered back to my emails, and helped me with this new template. I always recommend your company to my friends. Thanks!

cleaningandsupplies.com

Hieu Nguyen

United States

Lana was awesome! Easy to work with and provided me with all the information I needed to get my template fully working. Thanks Lana! You saved my life!

www.luxenailbarsalon.com

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Want to submit a video testimonial?

Editorial Tips

  1. Please make sure the video duration would be not less than 40 seconds and not longer than 120 seconds. 60-80 seconds is a perfect duration.
  2. Suggested testimonial structure is as follows:
    • Tell your name, your country of location and a website URL (last one is optional)
    • Tell about how positive your experience of working with TemplateMonster was
  3. In case there’s anything else positive you want to mention about TemplateMonster (e.g. how polite the staff is or how cute the logo looks) that would be a perfect finish for your speech.
  4. Please make sure your testimonial is in one of the following languages:
    • English
    • German
    • Spanish
    • French
    • Italian
    • Polish
    • Portuguese

Technical Tips

  1. It isn’t critical what type of video recording device you will use. What we really care about is the video quality - it has to be good enough to be played on the Web. Which means:
    • Video: 640x480 video resolution minimum, 24 fps minimum
    • Sound: 128 Kbps, 44,1 KHz, mono sound allowed
    • Use one of the common video formats (.avi, . flv, .mov, .mp4, .mpg, .wmv). The .FLV format is the most welcomed.
  2. We strongly encourage you to use a tripod while recording your testimonial.
  3. Make sure you have your testimonial in a single file.

Delivery

  1. Attach your testimonial video file to a new email message and send it to tm.testimonial@gmail.com (be sure to specify your name in the message subject as well as the email address you’ve used for your purchases at TemplateMonster in the message body)
  2. Notify us at marketing@templatemonster.com so we could deliver you a discount.

Please note that the discount will be active within 30 days upon its generation.