TemplateMonster Customers Testimonials

  • "Their templates are so good - I won’t use anybody else."
  • "They're quick, easy and affordable!"
  • "By buying a template I can have a website up in as little as a day!"
  • "There's a great customer service, available 24 hours a day."
  • "Template-help.com representatives have been super helpful!"
Video Testimonial

Edgar Andre

Lithuania

Perfect service! My first practice and one of the best and fastest services I've tried online. Very fast and nicely done. Thank you, Lana.

Karam

United Kingdom

You guys where very professional and helpful.. I got served by Erica, she was perfect.. All the best in the world!

www.watchmate.net

Real

Canada

Wow, I hope 1 day you will meet Amina as your technical support representative. She is fantastic, all you want as a professional service after sell I got it with Amina, with her help here. We had a major problem in portfolio and she found the problems and corrected them.

fesmc.ca

Alyson Schlobohm

United States

Celine was so helpful! I had trouble uploading the WordPress theme I purchase and Celine stayed with me until we had it up and running.

David

United Kingdom

Charlotte was absolutely fantastic. Really helped me out. Great service will recommend to everybody. Thank you Charlotte

www.borderhardware.co.uk

Rachael

Australia

Thanks to Vanessa for being amazing and helping me with all of my requests. I am so grateful - would be stuck without your help.

Phil

United States

Great customer service! Everyone who helped me did a fantastic job. Celine was absolutely amazing! She helped me through some technical challenges I had and took the time to do it right, and find solutions, which made me VERY HAPPY! Thank you so much, Celine! I will be coming back to TM for all my design needs. P

J-p

Canada

This template was for an other site, but Mia worked really hard for me when I had problem. She provided a really good customer service and was really helpful! Thanks Template Monster for your customer service !

explose.ca

Matthew

Singapore

Tech support, Ms Amina is simply a helpful, resourceful and brilliant in providing the solution to solve my website problem which I purchased from TemplateMonster.com. I give a 5 stars rate for her service! A million thanks to her and TemplateMonster.com.

www.dreamhomeid.com

Chris Macvie

United Kingdom

TemplateMonster are awesome! Very helpful and very polite support agents. I would have no hesitation in recommending you or using your services again. Thanks! Stay Awesome! :)

www.jemmareid.co.uk

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Want to submit a video testimonial?

Editorial Tips

  1. Please make sure the video duration would be not less than 40 seconds and not longer than 120 seconds. 60-80 seconds is a perfect duration.
  2. Suggested testimonial structure is as follows:
    • Tell your name, your country of location and a website URL (last one is optional)
    • Tell about how positive your experience of working with TemplateMonster was
  3. In case there’s anything else positive you want to mention about TemplateMonster (e.g. how polite the staff is or how cute the logo looks) that would be a perfect finish for your speech.
  4. Please make sure your testimonial is in one of the following languages:
    • English
    • German
    • Spanish
    • French
    • Italian
    • Polish
    • Portuguese

Technical Tips

  1. It isn’t critical what type of video recording device you will use. What we really care about is the video quality - it has to be good enough to be played on the Web. Which means:
    • Video: 640x480 video resolution minimum, 24 fps minimum
    • Sound: 128 Kbps, 44,1 KHz, mono sound allowed
    • Use one of the common video formats (.avi, . flv, .mov, .mp4, .mpg, .wmv). The .FLV format is the most welcomed.
  2. We strongly encourage you to use a tripod while recording your testimonial.
  3. Make sure you have your testimonial in a single file.

Delivery

  1. Attach your testimonial video file to a new email message and send it to tm.testimonial@gmail.com (be sure to specify your name in the message subject as well as the email address you’ve used for your purchases at TemplateMonster in the message body)
  2. Notify us at marketing@templatemonster.com so we could deliver you a discount.

Please note that the discount will be active within 30 days upon its generation.