TemplateMonster Customers Testimonials

  • "Their templates are so good - I won’t use anybody else."
  • "They're quick, easy and affordable!"
  • "By buying a template I can have a website up in as little as a day!"
  • "There's a great customer service, available 24 hours a day."
  • "Template-help.com representatives have been super helpful!"
Video Testimonial

D. Davis

United States

Alice went above and beyond what was required and did an excellent job resolving my issue. Thanks again and will do business again!




Very helpful service, quick and professional, the assistance solved my question in a very short time! Great job, thanks a lot.



What a great team and support! I ran into some issues and Emily was very helpful and kind .. I'm glad I purchased from you guys, all the best!


Freek Neven


Very quick support services. Within 2 minutes a solution for my problem! What do you want more - in Holland we don't get this kind of a service anywhere!!




Judy is providing excellent service! Had some things I needed support to manage, and she was very helpful and I love the easy chat support they provide! Thank you!!!


Kayleigh Sealey

United Kingdom

I would just like to thank Charlotte, she has been awesome. Nothing is too much trouble, she has helped me a great deal with my website and I'm sure she will continue to help.. Thank you again!



It was really a great support with Celine, she was amazing, thank you so much for everything you do, I just cannot find a way for my problem but she just looks at my website and detect the real problem and resolved it. THANK YOU SO MUCH




Excellent templates and Excellent customer services. Thanks Erica for resending me all my purchased templates going back a few years! I broke my external hard drive and within minutes Erica resent all my templates from inception. Thank you so much!

Michael Kugler

United States

Truthfully, I think you have hands down the BEST tech support I have ever seen - bar none. I hate that the theme I bought is not responsive, but the look and the layout are 2nd to none. I will ALWAYS recommend your products to anyone that asks.



United States

Kate assisted me on a new template I purchased and was very patient with me. She took me through each step so not only did I resolve my issues but I understood how it was done. This gives me the skill and understanding to solve many issues on my own going forward. Thank you Template Monster & Kate!

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Editorial Tips

  1. Please make sure the video duration would be not less than 40 seconds and not longer than 120 seconds. 60-80 seconds is a perfect duration.
  2. Suggested testimonial structure is as follows:
    • Tell your name, your country of location and a website URL (last one is optional)
    • Tell about how positive your experience of working with TemplateMonster was
  3. In case there’s anything else positive you want to mention about TemplateMonster (e.g. how polite the staff is or how cute the logo looks) that would be a perfect finish for your speech.
  4. Please make sure your testimonial is in one of the following languages:
    • English
    • German
    • Spanish
    • French
    • Italian
    • Polish
    • Portuguese

Technical Tips

  1. It isn’t critical what type of video recording device you will use. What we really care about is the video quality - it has to be good enough to be played on the Web. Which means:
    • Video: 640x480 video resolution minimum, 24 fps minimum
    • Sound: 128 Kbps, 44,1 KHz, mono sound allowed
    • Use one of the common video formats (.avi, . flv, .mov, .mp4, .mpg, .wmv). The .FLV format is the most welcomed.
  2. We strongly encourage you to use a tripod while recording your testimonial.
  3. Make sure you have your testimonial in a single file.


  1. Attach your testimonial video file to a new email message and send it to tm.testimonial@gmail.com (be sure to specify your name in the message subject as well as the email address you’ve used for your purchases at TemplateMonster in the message body)
  2. Notify us at marketing@templatemonster.com so we could deliver you a discount.

Please note that the discount will be active within 30 days upon its generation.