TemplateMonster Customers Testimonials

  • "Their templates are so good - I won’t use anybody else."
  • "They're quick, easy and affordable!"
  • "By buying a template I can have a website up in as little as a day!"
  • "There's a great customer service, available 24 hours a day."
  • "Template-help.com representatives have been super helpful!"
Video Testimonial

Peter

Australia

Alice from tech support is the best. We messed up our code and she had it put back to its original in 2 minutes. Fantastic.

Sutrisno Widodo

Indonesia

Very helpful and fast. Excellent technical competence and clarity of expression! Great! Special thanks to Sarah, Jeff,for their precious support! You are amazing! The best.

www.naturewood-furniture.com

Christopher

Canada

Had great help for over and hour with Lana helping me CSS the site.

solar-one.ca

Jason

United States

Hanna was absolutely fantastic. What great service and a wonderful attitude.

Alex

Mexico

Great tech support! Specifically speaking, Amina helped me incredibly.

Bhagu

United Kingdom

Nicole was great, she sorted out my issue with care and attention. Her tech knowledge and customer skills are noteworthy. Great work. Thanks

Richard Custeau

Canada

This morning I needed help for one of translation templates for our school here in Canada. And let me tell you that Sarah who answered me and helped me with our issue was just too good with her explanation. I wanted to do it myself and know where to find our issue and she explain to me clearly, quickly and mostly very easily. Thanks Sarah, you made my day at school here.

esmc.qc.ca/pedago1/

Timway

Hong Kong

Great support for after sales service, response so fast, solve some layout / design problem on different machine (Windows / MAC / different browser Chrome / safari / IE), really great!!

web.timway.com

Luke C

Australia

Judy was an absolute gem. She was able to answer and provide a solution to all of my questions and queries. Recommended.

2hungryguys.com.au/

Adrienne

United States

Very quick and helpful customer service. I literally had help and was back on track in minutes. Thanks!

www.wordpressionist.com/

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Want to submit a video testimonial?

Editorial Tips

  1. Please make sure the video duration would be not less than 40 seconds and not longer than 120 seconds. 60-80 seconds is a perfect duration.
  2. Suggested testimonial structure is as follows:
    • Tell your name, your country of location and a website URL (last one is optional)
    • Tell about how positive your experience of working with TemplateMonster was
  3. In case there’s anything else positive you want to mention about TemplateMonster (e.g. how polite the staff is or how cute the logo looks) that would be a perfect finish for your speech.
  4. Please make sure your testimonial is in one of the following languages:
    • English
    • German
    • Spanish
    • French
    • Italian
    • Polish
    • Portuguese

Technical Tips

  1. It isn’t critical what type of video recording device you will use. What we really care about is the video quality - it has to be good enough to be played on the Web. Which means:
    • Video: 640x480 video resolution minimum, 24 fps minimum
    • Sound: 128 Kbps, 44,1 KHz, mono sound allowed
    • Use one of the common video formats (.avi, . flv, .mov, .mp4, .mpg, .wmv). The .FLV format is the most welcomed.
  2. We strongly encourage you to use a tripod while recording your testimonial.
  3. Make sure you have your testimonial in a single file.

Delivery

  1. Attach your testimonial video file to a new email message and send it to tm.testimonial@gmail.com (be sure to specify your name in the message subject as well as the email address you’ve used for your purchases at TemplateMonster in the message body)
  2. Notify us at marketing@templatemonster.com so we could deliver you a discount.

Please note that the discount will be active within 30 days upon its generation.