TemplateMonster Customers Testimonials

  • "Their templates are so good - I won’t use anybody else."
  • "They're quick, easy and affordable!"
  • "By buying a template I can have a website up in as little as a day!"
  • "There's a great customer service, available 24 hours a day."
  • "Template-help.com representatives have been super helpful!"
Video Testimonial



Excellent technical assistance. Hanna gave me lot of her time to finish some customization of the 50936 Theme. I succeed with the project thanks to this help. Thanks a lot guys!



United States

I was having trouble installing my template. Tried for 4 days. After getting in touch with customer service Stacy had it working in 15 minutes. Thank you Stacy. Fantastic customer service.


Adam Trlica

Czech Republic

Mary was very helpful. Great support for Wordpress theme.



Support is more than brilliant in template monster. It is very convenient when you know that someone would help you even in simple things. Glad to bought theme from here. I would buy more themes for my clients. Thank you guys and girls


Sam Bramwell

United Kingdom

Amina gave me an amazing customer service. She has the patience of a saint. Amazing work!



United States

The support is amazing! Right in the theme they have a live chat that has helped me multiple times. Great service..



I ran into some errors after installing the template. Judy was very helpful and fast. She also explained me how to resolve the issue myself, just in case I needed to re-install the template.


United States

Hanna and Celine were very helpful! I very much appreciated their wonderful service.


United States

Absolutely amazing customer service! - One of the most honest company to purchase from, I would not purchase templates anywhere else. They were recommended by Godaddy and I'm glad they did. I would recommend Template Moster to anyone in the market for a template, do not waste your time anywhere else.



Great Service. I bought WordPress template but after installation it was not looking as same as demo. Jeff was very helpful. I really appreciate as I was rushing for deadline. He spent time to fix the issue. Thank you and again well done.

Have a testimonial to share?

Your Name*:
Your E-mail Address*:
(not will be published)  
Your Website URL:
Country of location*:
What exactly did you purchase from us?*
Template ID: Please choose types(s) below:
Your opinion on TemplateMonster services*:
* - required fields submit
Want to submit a video testimonial?

Editorial Tips

  1. Please make sure the video duration would be not less than 40 seconds and not longer than 120 seconds. 60-80 seconds is a perfect duration.
  2. Suggested testimonial structure is as follows:
    • Tell your name, your country of location and a website URL (last one is optional)
    • Tell about how positive your experience of working with TemplateMonster was
  3. In case there’s anything else positive you want to mention about TemplateMonster (e.g. how polite the staff is or how cute the logo looks) that would be a perfect finish for your speech.
  4. Please make sure your testimonial is in one of the following languages:
    • English
    • German
    • Spanish
    • French
    • Italian
    • Polish
    • Portuguese

Technical Tips

  1. It isn’t critical what type of video recording device you will use. What we really care about is the video quality - it has to be good enough to be played on the Web. Which means:
    • Video: 640x480 video resolution minimum, 24 fps minimum
    • Sound: 128 Kbps, 44,1 KHz, mono sound allowed
    • Use one of the common video formats (.avi, . flv, .mov, .mp4, .mpg, .wmv). The .FLV format is the most welcomed.
  2. We strongly encourage you to use a tripod while recording your testimonial.
  3. Make sure you have your testimonial in a single file.


  1. Attach your testimonial video file to a new email message and send it to tm.testimonial@gmail.com (be sure to specify your name in the message subject as well as the email address you’ve used for your purchases at TemplateMonster in the message body)
  2. Notify us at marketing@templatemonster.com so we could deliver you a discount.

Please note that the discount will be active within 30 days upon its generation.