TemplateMonster Customers Testimonials

  • "Their templates are so good - I won’t use anybody else."
  • "They're quick, easy and affordable!"
  • "By buying a template I can have a website up in as little as a day!"
  • "There's a great customer service, available 24 hours a day."
  • "Template-help.com representatives have been super helpful!"
Video Testimonial

Shannon

United States

I am going to use TemplateMonster as much as possible. I am always satisfied with the support I receive. Jeff did an amazing job helping me today.

sharpersocial.com

Adam

Germany

The templates are really well documented and also in case of any questions, the support is pretty good and fast!

Carola Schöpf

Austria

I also appreciate the quick and very friendly support on Live-Chat. Thank you Margarett for your help and it was a pleasure to write to you. Thumb up!

Khalil

Netherlands

You guys are awesome! Sarah was amazing, she helped me greatly today.

www.bengoma.org

Selim

United States

Excellent service, I bought a Prestashop Theme and ran into some installation problems. Eva was extremely knowledgeable, helpful, and patient. She initiated a re-instal and made sure the shop was running exactly like its supposed to. This is not my first purchase form TemplateMonster, and certainly not my last. Thank you so much Eva.

Cristian

Spain

Beautiful template, excellent price and superb customer support (thank you Olivia). Cannot really ask for more from a customer point of view ;)

Achelle

Australia

It is the first time I have created a website and I could not have done it without the help of Elina. She took me through step by step and made the experience an enjoyable one. Thank you!

ninetyforninety.com.au

Stephen Dubberly

United States

Erica was a great help getting my contact form working properly! Thanks so much to a wonderful company and people!

Renal Yordan

Indonesia

Charlotte is very helpful, friendly and very professional. Good luck for Charlotte!

www.duajempol.com

Crosby

Singapore

I just wanted to say thanks to Mary for handling my support issues professionally. She's amazing and helpful. Truly a great support

wixcomm.com.sg

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Want to submit a video testimonial?

Editorial Tips

  1. Please make sure the video duration would be not less than 40 seconds and not longer than 120 seconds. 60-80 seconds is a perfect duration.
  2. Suggested testimonial structure is as follows:
    • Tell your name, your country of location and a website URL (last one is optional)
    • Tell about how positive your experience of working with TemplateMonster was
  3. In case there’s anything else positive you want to mention about TemplateMonster (e.g. how polite the staff is or how cute the logo looks) that would be a perfect finish for your speech.
  4. Please make sure your testimonial is in one of the following languages:
    • English
    • German
    • Spanish
    • French
    • Italian
    • Polish
    • Portuguese

Technical Tips

  1. It isn’t critical what type of video recording device you will use. What we really care about is the video quality - it has to be good enough to be played on the Web. Which means:
    • Video: 640x480 video resolution minimum, 24 fps minimum
    • Sound: 128 Kbps, 44,1 KHz, mono sound allowed
    • Use one of the common video formats (.avi, . flv, .mov, .mp4, .mpg, .wmv). The .FLV format is the most welcomed.
  2. We strongly encourage you to use a tripod while recording your testimonial.
  3. Make sure you have your testimonial in a single file.

Delivery

  1. Attach your testimonial video file to a new email message and send it to tm.testimonial@gmail.com (be sure to specify your name in the message subject as well as the email address you’ve used for your purchases at TemplateMonster in the message body)
  2. Notify us at marketing@templatemonster.com so we could deliver you a discount.

Please note that the discount will be active within 30 days upon its generation.