TemplateMonster Customers Testimonials

  • "Their templates are so good - I won’t use anybody else."
  • "They're quick, easy and affordable!"
  • "By buying a template I can have a website up in as little as a day!"
  • "There's a great customer service, available 24 hours a day."
  • "Template-help.com representatives have been super helpful!"
Video Testimonial

Richard Zhu


Problem solved perfect everytime. I'm really appreciate the great service provided by Technical Support Team. Thanks a lot! :)



Great service, I have bought WordPress template before but just run into a situation requiring support for a visual change - Margarett was quick and super helpful with support. Thanks Margarett.



United Kingdom

Very helpful Tech Support. Special thanks to Amina and Lena Muller for their Support (you made my day). You are amazing :-)




Margarett is the best. The rest of the team also but Margarett is outstanding. Cannot have better words for her. Roberto


Christopher Washington


Kate helped me with very important questions. She solved some of the questions that others could not. Kate, along with a few other TemplateMonster employees who have and are continuously helping me toward my such as Elina, Hanna, Mark, Sarah, Celine, Hanna, and Vicki. These are all the technical support employees that I have logs of, who have helped me a great deal, even with the simplest of solutions to my requests. See them as valued employees TemplateMonster.com. They help you no matter how long it takes (my maximum time spent with technical support = 5 and a half hours). They help you until you've gotten the support you came for. Dedication, and skill is what TemplateMonster has to offer along with great templates of all kinds. It's worth it. And I wouldn't purchase my template or get better technical support for it anywhere else. Well done Kate. And well done everyone who has helped me that I mentioned above. Well done, TemplateMonster.com


United States

The service I receive from Template Monster is always excellent. I have purchased and configured many themes from them, and they really provide follow through support that is articulate and cohesive. In particular, Eva has helped me through many troubling circumstances.




Great service! Charlotte rules! Makes everything working, in a few minutes with right instructions and objective answers.


Lasse Permstäde


I have bought several template by Template Monster and every time it's a little fix and tricks for getting the page the most optimal way . The support that they offer are one of a kind, it's fast , it is professional and the staff are so nice . Highly recommended .



United States

Love this place! I bought my templates from a competitor for years. About 5 weeks ago, I decided to give templatemonster a shot. I WILL NEVER GO ANYWHERE ELSE AGAIN! Excellent customer service and support after the sale!



Unbelievable Jeff and Celine are very good and more than helpful.... Thank you!

Have a testimonial to share?

Your Name*:
Your E-mail Address*:
(not will be published)  
Your Website URL:
Country of location*:
What exactly did you purchase from us?*
Template ID: Please choose types(s) below:
Your opinion on TemplateMonster services*:
* - required fields submit
Want to submit a video testimonial?

Editorial Tips

  1. Please make sure the video duration would be not less than 40 seconds and not longer than 120 seconds. 60-80 seconds is a perfect duration.
  2. Suggested testimonial structure is as follows:
    • Tell your name, your country of location and a website URL (last one is optional)
    • Tell about how positive your experience of working with TemplateMonster was
  3. In case there’s anything else positive you want to mention about TemplateMonster (e.g. how polite the staff is or how cute the logo looks) that would be a perfect finish for your speech.
  4. Please make sure your testimonial is in one of the following languages:
    • English
    • German
    • Spanish
    • French
    • Italian
    • Polish
    • Portuguese

Technical Tips

  1. It isn’t critical what type of video recording device you will use. What we really care about is the video quality - it has to be good enough to be played on the Web. Which means:
    • Video: 640x480 video resolution minimum, 24 fps minimum
    • Sound: 128 Kbps, 44,1 KHz, mono sound allowed
    • Use one of the common video formats (.avi, . flv, .mov, .mp4, .mpg, .wmv). The .FLV format is the most welcomed.
  2. We strongly encourage you to use a tripod while recording your testimonial.
  3. Make sure you have your testimonial in a single file.


  1. Attach your testimonial video file to a new email message and send it to tm.testimonial@gmail.com (be sure to specify your name in the message subject as well as the email address you’ve used for your purchases at TemplateMonster in the message body)
  2. Notify us at marketing@templatemonster.com so we could deliver you a discount.

Please note that the discount will be active within 30 days upon its generation.