TemplateMonster Customers Testimonials

  • "Their templates are so good - I won’t use anybody else."
  • "They're quick, easy and affordable!"
  • "By buying a template I can have a website up in as little as a day!"
  • "There's a great customer service, available 24 hours a day."
  • "Template-help.com representatives have been super helpful!"
Video Testimonial



Erica is the best tech support! She makes her job professionally! Thank you very much, Erica!

Aqib Nazir


They are awesome. Mary was very co-operative and I loved talking to her. KUDOS!



Talked to Mary this morning, great service, accurate and friendly. Thank you for quick help :-)




Great service Olivia was very professional, helpful and quick to resolve all the issues I had. Thanks!



United States

Sarah did a wonderful job of making sure she understood my question and testing solutions, then explaining exactly what changes she had made.

Olumide Emmanuel Owaduge


Lana was so professional. She answered all my questions perfectly and she gave me enough time to solve all my queries.


David J.


We asked numerous times for help to make a few changes to the WordPress theme that we purchased. Each time the support was timely and every issue was resolved. Thank you, Template Monster!


United States

Emily is by far the best customer service representative. And actually all the reps have been wonderful. I am buying more templates from your company mainly because of your service. Thank you!



I received help from Olivia on live chat. She really helped me as I couldn't find any solutions to my problems. Thanks !



I had trouble setting up the Opencart template after installation. Sought contact in the chat, and been helped amazing by Mia! Great compliments for the service, please go on!


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Want to submit a video testimonial?

Editorial Tips

  1. Please make sure the video duration would be not less than 40 seconds and not longer than 120 seconds. 60-80 seconds is a perfect duration.
  2. Suggested testimonial structure is as follows:
    • Tell your name, your country of location and a website URL (last one is optional)
    • Tell about how positive your experience of working with TemplateMonster was
  3. In case there’s anything else positive you want to mention about TemplateMonster (e.g. how polite the staff is or how cute the logo looks) that would be a perfect finish for your speech.
  4. Please make sure your testimonial is in one of the following languages:
    • English
    • German
    • Spanish
    • French
    • Italian
    • Polish
    • Portuguese

Technical Tips

  1. It isn’t critical what type of video recording device you will use. What we really care about is the video quality - it has to be good enough to be played on the Web. Which means:
    • Video: 640x480 video resolution minimum, 24 fps minimum
    • Sound: 128 Kbps, 44,1 KHz, mono sound allowed
    • Use one of the common video formats (.avi, . flv, .mov, .mp4, .mpg, .wmv). The .FLV format is the most welcomed.
  2. We strongly encourage you to use a tripod while recording your testimonial.
  3. Make sure you have your testimonial in a single file.


  1. Attach your testimonial video file to a new email message and send it to tm.testimonial@gmail.com (be sure to specify your name in the message subject as well as the email address you’ve used for your purchases at TemplateMonster in the message body)
  2. Notify us at marketing@templatemonster.com so we could deliver you a discount.

Please note that the discount will be active within 30 days upon its generation.