TemplateMonster Customers Testimonials

  • "Their templates are so good - I won’t use anybody else."
  • "They're quick, easy and affordable!"
  • "By buying a template I can have a website up in as little as a day!"
  • "There's a great customer service, available 24 hours a day."
  • "Template-help.com representatives have been super helpful!"
Video Testimonial

Rui Reis

Portugal

Thank you Mary for you support, very helpful and very fast response on solving the problem!

Uwe Niemeyer

Germany

I just wanted to say "thank you" to Olivia, for all the patience and technical support she gave me today. It has been a pleasure to have her as my supporter. Great job, Olivia.

gematech-mbh.de

Dany Ochoa

Peru

The support and assistance of technical support is excellent, very friendly and very efficient attention, highlight the work of Charlotte, Judy, Mary, Alice. I always receive careful attention.

www.knit-couture.com

Mitch

United States

Hanna in template chat support was incredibly helpful. She didn't just give me a bunch of links to read or watch. She could tell I was frustrated and she pointed to each line where I need to focus on to make changes in the Style Sheets and JS. She was absolutely wonderful and she saved me a lot of time which is money. Thank you Hanna.

Lydia

United Kingdom

TemplateMonster are fantastic. They provide superb templates and the support team are extremely helpful and nothing is ever too much trouble. Thank you.

www.redpostmedia.co.uk

Edward

Netherlands

We needed some help with changing colors, great help. Always buy our templates from Template Monster. Great service!

Vince

United States

The service is the best. I had a major problem logged on to live chat and Kristy and Jeff walked me through it. I can't say how much I appreciated the assistance they gave me. Once again to Kristy thank you, Jeff thanks

umac.ws

Mohammad El Medawar

Lebanon

Jeff is very helpful. He's an excellent operator. Thank you, Jeff!

Shirin

Turkey

Lana has been greatly helpful. I really appreciate your support. Thanks Lana.

Kim Wist

Finland

This is the best imaginable service. I had some problems tweaking the template and didn't know what kind of service to expect when I asked for assistance. I can't really say enough to compliment Oliver White's assistance with all my problems. Simply said: the best technical service I have received so far. A big thank you!

www.kimwist.com

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Editorial Tips

  1. Please make sure the video duration would be not less than 40 seconds and not longer than 120 seconds. 60-80 seconds is a perfect duration.
  2. Suggested testimonial structure is as follows:
    • Tell your name, your country of location and a website URL (last one is optional)
    • Tell about how positive your experience of working with TemplateMonster was
  3. In case there’s anything else positive you want to mention about TemplateMonster (e.g. how polite the staff is or how cute the logo looks) that would be a perfect finish for your speech.
  4. Please make sure your testimonial is in one of the following languages:
    • English
    • German
    • Spanish
    • French
    • Italian
    • Polish
    • Portuguese

Technical Tips

  1. It isn’t critical what type of video recording device you will use. What we really care about is the video quality - it has to be good enough to be played on the Web. Which means:
    • Video: 640x480 video resolution minimum, 24 fps minimum
    • Sound: 128 Kbps, 44,1 KHz, mono sound allowed
    • Use one of the common video formats (.avi, . flv, .mov, .mp4, .mpg, .wmv). The .FLV format is the most welcomed.
  2. We strongly encourage you to use a tripod while recording your testimonial.
  3. Make sure you have your testimonial in a single file.

Delivery

  1. Attach your testimonial video file to a new email message and send it to tm.testimonial@gmail.com (be sure to specify your name in the message subject as well as the email address you’ve used for your purchases at TemplateMonster in the message body)
  2. Notify us at marketing@templatemonster.com so we could deliver you a discount.

Please note that the discount will be active within 30 days upon its generation.