TemplateMonster Customers Testimonials

  • "Their templates are so good - I won’t use anybody else."
  • "They're quick, easy and affordable!"
  • "By buying a template I can have a website up in as little as a day!"
  • "There's a great customer service, available 24 hours a day."
  • "Template-help.com representatives have been super helpful!"
Video Testimonial

Jon Simon

United States

Vanessa was awesome...After 3 days of our site being down, she was able to come in and save the day. Spent over an hour on the chat with her....NOW that is customer service. Again THANK YOU

www.simonprotection.com

Yannick Poel

Netherlands

Fantastic service, talked to Celine very high level of expertise. she took the time to investigate my issue and came with the best solution possible. Many thanx!

www.xplo-it.nl

Martin Rizzo

United States

First of all, Template Monster has a great selection of templates. If you are worrying about issues and support after the sale, these guys are rock stars! I had a few, minor issues with the template display and Vanessa and her team in tech support got the issue resolved each time in under 30 minutes.They went into the HTML coding and fixed the issue every time. These guys truly stand behind their product. High five from me and all of the employees at Black Box Leather

www.blackboxleather.com

Roozbeh

Malaysia

Very helpful and fast. Excellent technical competence and clarity of expression! Great! Special thanks to Mary for their precious support! You are amazing! The best.

roozstudio.com

Sungmo Ahn

United States

I want to say Thanks to Mary. I had one CSS issue with the template.Mary and support fixed it for me Thank you again..

Simone

Italy

Emily is magician, she helped me in 10 minutes and solved all my problems with template! 5 stars!!!

Alison

United States

Template Monster has exceeded my expectations. Their templates are great and I love the one I purchased, but their tech support and customer support is the best I have experienced in a long time. Template Monster has helped me customize my template and have been responsive to every question I have had to help make necessary changes to my site. Thank you Template Monster.

Hugues

Switzerland

I was looking for a few hours the problem and I turned around, but fortunately I took hope with Margarett. Truly effective a big thank you from Switzerland. Hugues

Rishalin

South Africa

Charlotte is truly amazing! She really knows her stuff! Thank you for all the support with my website.

www.safetyppe.co.za

Lee Ault

United Kingdom

Lana is amazing at problem solving. So glad I continue to use Template Monster for all of my websites!

dreamkatcha.com

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Want to submit a video testimonial?

Editorial Tips

  1. Please make sure the video duration would be not less than 40 seconds and not longer than 120 seconds. 60-80 seconds is a perfect duration.
  2. Suggested testimonial structure is as follows:
    • Tell your name, your country of location and a website URL (last one is optional)
    • Tell about how positive your experience of working with TemplateMonster was
  3. In case there’s anything else positive you want to mention about TemplateMonster (e.g. how polite the staff is or how cute the logo looks) that would be a perfect finish for your speech.
  4. Please make sure your testimonial is in one of the following languages:
    • English
    • German
    • Spanish
    • French
    • Italian
    • Polish
    • Portuguese

Technical Tips

  1. It isn’t critical what type of video recording device you will use. What we really care about is the video quality - it has to be good enough to be played on the Web. Which means:
    • Video: 640x480 video resolution minimum, 24 fps minimum
    • Sound: 128 Kbps, 44,1 KHz, mono sound allowed
    • Use one of the common video formats (.avi, . flv, .mov, .mp4, .mpg, .wmv). The .FLV format is the most welcomed.
  2. We strongly encourage you to use a tripod while recording your testimonial.
  3. Make sure you have your testimonial in a single file.

Delivery

  1. Attach your testimonial video file to a new email message and send it to tm.testimonial@gmail.com (be sure to specify your name in the message subject as well as the email address you’ve used for your purchases at TemplateMonster in the message body)
  2. Notify us at marketing@templatemonster.com so we could deliver you a discount.

Please note that the discount will be active within 30 days upon its generation.