TemplateMonster Customers Testimonials

  • "Their templates are so good - I won’t use anybody else."
  • "They're quick, easy and affordable!"
  • "By buying a template I can have a website up in as little as a day!"
  • "There's a great customer service, available 24 hours a day."
  • "Template-help.com representatives have been super helpful!"
Video Testimonial

John

Canada

I had made a few purchases with Template Monster and I was very satisfied with what I had purchased! On top of the product, their tech support team was amazing! They answered all my question in regards to updating and editing the theme to fit my needs! Special thanks to Charlotte for her help!

Jacob Sharawi

Canada

Celine from technical support offered me outstanding help and support. Very knowledgeable, helpful and friendly.

Jessie

United States

Daniel was extremely helpful today in Tech Support. He provided clear and simple results quickly. Thank you!

Roel

Netherlands

My compliment to Jeff for the great help! Good guy, very friendly and doing great job!

Ebrahim

South Africa

Totally blown away by the level of professionalism and service. Wish there were more stars to give...Thanks Nicole!

www.vpbw.co.za

SM Rahman

Canada

Great..and superb support I received from greatest human being Amina and Lana while I was installing Cherry Framework based theme on my own server. Theme is great, working under any updated version of WordPress. Great Jobs. If you need to trust any biggest template company trust on TemplateMonster.com cause they have great theme or template along with great consultant/supporter like Amina and Lana. SM Rahman Toronto, ON, Canada

Vivien

Switzerland

Jeff is really nice and competent support. He was able to help me a lot. Thanks again

kusina.headlinemusic.ch

Valeria Gurr

United States

Amina was so kind and knowledgeable. She not only helped me to figured out my issue. But also provided me with tutorials so I could inform myself.

Weo

United States

Margarett and her counterpart were super helpful. They solved every issue I had quickly and professionally. No hassle, straight forward, simple. Made my day!

Preston

United States

I had the pleasure to talk to Lana for technical support for my new template. I have purchased multiple throughout the years. She gave me the best customer service ever. She knew about everything I asked about and went above and beyond what I expected. I will continue to be a customer and recommend to all my friends.

fashioncrushweekly.com

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Editorial Tips

  1. Please make sure the video duration would be not less than 40 seconds and not longer than 120 seconds. 60-80 seconds is a perfect duration.
  2. Suggested testimonial structure is as follows:
    • Tell your name, your country of location and a website URL (last one is optional)
    • Tell about how positive your experience of working with TemplateMonster was
  3. In case there’s anything else positive you want to mention about TemplateMonster (e.g. how polite the staff is or how cute the logo looks) that would be a perfect finish for your speech.
  4. Please make sure your testimonial is in one of the following languages:
    • English
    • German
    • Spanish
    • French
    • Italian
    • Polish
    • Portuguese

Technical Tips

  1. It isn’t critical what type of video recording device you will use. What we really care about is the video quality - it has to be good enough to be played on the Web. Which means:
    • Video: 640x480 video resolution minimum, 24 fps minimum
    • Sound: 128 Kbps, 44,1 KHz, mono sound allowed
    • Use one of the common video formats (.avi, . flv, .mov, .mp4, .mpg, .wmv). The .FLV format is the most welcomed.
  2. We strongly encourage you to use a tripod while recording your testimonial.
  3. Make sure you have your testimonial in a single file.

Delivery

  1. Attach your testimonial video file to a new email message and send it to tm.testimonial@gmail.com (be sure to specify your name in the message subject as well as the email address you’ve used for your purchases at TemplateMonster in the message body)
  2. Notify us at marketing@templatemonster.com so we could deliver you a discount.

Please note that the discount will be active within 30 days upon its generation.