TemplateMonster Customers Testimonials

  • "Their templates are so good - I won’t use anybody else."
  • "They're quick, easy and affordable!"
  • "By buying a template I can have a website up in as little as a day!"
  • "There's a great customer service, available 24 hours a day."
  • "Template-help.com representatives have been super helpful!"
Video Testimonial



Very pleased with the support from Template Monster. For every question I had, I got the help I needed. Thanks!



WOW! You guys are relay the best! 24/7 help online with the chat function that helps us out for getting our new website online and running smooth! Special thanx for the operators who made it happen by helping us time after time with a lot of patience: Olivia, Hanna, Vicki and Carey!! Thank you guys, good job!! I will give reviews to new clients for you, great team, great products, great help!!

Jörg Märtin


Very good and easy to install template. And the best is the support, who helps you out even with difficult problems in Live Chat!




Very fast, very efficient and very knowledgeable. The technical support team at TemplateMonster gets the job done quickly every time. I have never been disappointed with their assistance. Well done and thank you!


Abigail Bruno

United States

The best tech support from Alice! I really appreciate it! Quick answers and detailed information! Thank you Alice!




Emily and Carey were very skillful!! Thank you very much for your help !!

Joao Aiola

United States

Stacy and Olivia the team from support really take the issue personal.. they stick with you till the problem is fixed. sometimes the problem is very detailed and can take hours . They never give up and they always very polite... Their employer should be very proud. Again thank you so much !!!



United States

Emily was a life saver! I am going to continue utilizing TemplateMonster.com for future projects.




Hi Nicole Your help has been great, many thanks for your patience!!! Really great support. Rock & Roll ;)



United States

Very impressed. From the purchase to installation, and then i had a technical question that was solved within 15 minutes after me spending hours trying to resolve it myself. Will use templatemonster for future projects, especially for the technical backup support.


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Editorial Tips

  1. Please make sure the video duration would be not less than 40 seconds and not longer than 120 seconds. 60-80 seconds is a perfect duration.
  2. Suggested testimonial structure is as follows:
    • Tell your name, your country of location and a website URL (last one is optional)
    • Tell about how positive your experience of working with TemplateMonster was
  3. In case there’s anything else positive you want to mention about TemplateMonster (e.g. how polite the staff is or how cute the logo looks) that would be a perfect finish for your speech.
  4. Please make sure your testimonial is in one of the following languages:
    • English
    • German
    • Spanish
    • French
    • Italian
    • Polish
    • Portuguese

Technical Tips

  1. It isn’t critical what type of video recording device you will use. What we really care about is the video quality - it has to be good enough to be played on the Web. Which means:
    • Video: 640x480 video resolution minimum, 24 fps minimum
    • Sound: 128 Kbps, 44,1 KHz, mono sound allowed
    • Use one of the common video formats (.avi, . flv, .mov, .mp4, .mpg, .wmv). The .FLV format is the most welcomed.
  2. We strongly encourage you to use a tripod while recording your testimonial.
  3. Make sure you have your testimonial in a single file.


  1. Attach your testimonial video file to a new email message and send it to tm.testimonial@gmail.com (be sure to specify your name in the message subject as well as the email address you’ve used for your purchases at TemplateMonster in the message body)
  2. Notify us at marketing@templatemonster.com so we could deliver you a discount.

Please note that the discount will be active within 30 days upon its generation.