TemplateMonster Customers Testimonials

  • "Their templates are so good - I won’t use anybody else."
  • "They're quick, easy and affordable!"
  • "By buying a template I can have a website up in as little as a day!"
  • "There's a great customer service, available 24 hours a day."
  • "Template-help.com representatives have been super helpful!"
Video Testimonial

Bram van Ast

Netherlands

The service was excellent. Within just a few minutes I knew what I wanted to know. Very Helpfull.

www.bazoon.nl

Caitriona

Ireland

I find TemplateMonster really good to deal with and the quality of the templates are excellent. I found Emily so helpful. I would definitely recommend her. Excellent customer service.

www.dreamtecsoftware.com

Javier Barro

United States

Emily from technical support save my day today. I was thinking I had to reinstall my template from scratch because an update that got my website messed up but she help me get it back to normal in a few minutes.

freelancermiami.com

Will

United States

Hanna did an awesome job! I was originally working with Andre, and he went above and beyond...then Hanna jumped in after we got disconnected, and finished things off. Overall A+ service.

www.comicbooked.com

Jimmy

United States

Excellent services from TemplateMonster, I had some doubts and resolved the problem in chat in a few minutes.. great.. thank you so much...

Arturo N.

Mexico

Very helpful support and it doesn't matter the time that they spent with client. Excellent!

devolada.mx

Dwayne Cadogan

United States

Celine is amazing! Very helpful, thorough, resourceful and knowledgeable. She was able to direct me to my resolution as well as assist me in correcting errors I didn't even realized I made. Thanks again Celine!!

Vivien Gubler

Switzerland

Jeff is able to help in every issue I had. And I had a lot of issues on 3 different websites... I think he is one of the best. Thanks again Jeff for your time and help.

www.headlinemusic.ch

Sara

United States

Both George and Hanna are truly stupendous. They were so kind and faster than submitting a ticket help! They are so patient and know great customer service!

blindsidesbc.com

Shane

Canada

Erica was a huge help! Very fast and knowledgeable. Thanks!

motionphysio.ca

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Want to submit a video testimonial?

Editorial Tips

  1. Please make sure the video duration would be not less than 40 seconds and not longer than 120 seconds. 60-80 seconds is a perfect duration.
  2. Suggested testimonial structure is as follows:
    • Tell your name, your country of location and a website URL (last one is optional)
    • Tell about how positive your experience of working with TemplateMonster was
  3. In case there’s anything else positive you want to mention about TemplateMonster (e.g. how polite the staff is or how cute the logo looks) that would be a perfect finish for your speech.
  4. Please make sure your testimonial is in one of the following languages:
    • English
    • German
    • Spanish
    • French
    • Italian
    • Polish
    • Portuguese

Technical Tips

  1. It isn’t critical what type of video recording device you will use. What we really care about is the video quality - it has to be good enough to be played on the Web. Which means:
    • Video: 640x480 video resolution minimum, 24 fps minimum
    • Sound: 128 Kbps, 44,1 KHz, mono sound allowed
    • Use one of the common video formats (.avi, . flv, .mov, .mp4, .mpg, .wmv). The .FLV format is the most welcomed.
  2. We strongly encourage you to use a tripod while recording your testimonial.
  3. Make sure you have your testimonial in a single file.

Delivery

  1. Attach your testimonial video file to a new email message and send it to tm.testimonial@gmail.com (be sure to specify your name in the message subject as well as the email address you’ve used for your purchases at TemplateMonster in the message body)
  2. Notify us at marketing@templatemonster.com so we could deliver you a discount.

Please note that the discount will be active within 30 days upon its generation.