TemplateMonster Customers Testimonials

  • "Their templates are so good - I won’t use anybody else."
  • "They're quick, easy and affordable!"
  • "By buying a template I can have a website up in as little as a day!"
  • "There's a great customer service, available 24 hours a day."
  • "Template-help.com representatives have been super helpful!"
Video Testimonial

Amy Francis

United States

I love that I can get unlimited tech support via chat. Sarah was so helpful today and I am just sorry that I don't remember the names of the folks who have helped me in the past. But everyone has been great.

Norton

United States

Sarah was very patient and worked with me to solve the problem. Great service!

Mark Bottke

Germany

Sarah was very kind, patient, extremely friendly and professional - and she solved the prob. Best service in the world!

www.mark-bottke.de

Felipe

Brazil

I'd like to thanks Vicki and Sarah for the great and fast support. Excellent job!

www.yankas.com

Carl

South Africa

Professional and Knowledgeable support staff. Thank you for making things easy for us!

www.fouchestudios.com/

Romain

France

Charlotte was very helpful to help me manage my template settings! Great service as usual! Charlotte, thank you!

Sam Potter

United States

Technical support is why I select a service provider and Template Monster has proven once again why I am always happy with my purchases from them and the quality technical support I receive on the rare occasions I need it. Elina made sure my issue was resolved before we ended our conversation. Thank you very much!

Sara

United States

The TemplateMonster services are great. The tutorials are under stable, but through the aid of Elina, I was able to have corrections made that not even my "tech support requests" could help answer with. She is very knowledgeable, detail-oriented and helpful.

blindsidesbc.com

Rosann Santos-Elliott

United States

Not only do I LOVE the beauty, sophistication and capabilities of my template, but the tech support help is excellent. It's worth the money and the time.

www.latinasinhighereducation.com

Alexis

Spain

Erica, Guillaume, Jason, thank you so much for your truly outstanding work and help. It's been a pleasure working with you. Will recommend anytime.

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Want to submit a video testimonial?

Editorial Tips

  1. Please make sure the video duration would be not less than 40 seconds and not longer than 120 seconds. 60-80 seconds is a perfect duration.
  2. Suggested testimonial structure is as follows:
    • Tell your name, your country of location and a website URL (last one is optional)
    • Tell about how positive your experience of working with TemplateMonster was
  3. In case there’s anything else positive you want to mention about TemplateMonster (e.g. how polite the staff is or how cute the logo looks) that would be a perfect finish for your speech.
  4. Please make sure your testimonial is in one of the following languages:
    • English
    • German
    • Spanish
    • French
    • Italian
    • Polish
    • Portuguese

Technical Tips

  1. It isn’t critical what type of video recording device you will use. What we really care about is the video quality - it has to be good enough to be played on the Web. Which means:
    • Video: 640x480 video resolution minimum, 24 fps minimum
    • Sound: 128 Kbps, 44,1 KHz, mono sound allowed
    • Use one of the common video formats (.avi, . flv, .mov, .mp4, .mpg, .wmv). The .FLV format is the most welcomed.
  2. We strongly encourage you to use a tripod while recording your testimonial.
  3. Make sure you have your testimonial in a single file.

Delivery

  1. Attach your testimonial video file to a new email message and send it to tm.testimonial@gmail.com (be sure to specify your name in the message subject as well as the email address you’ve used for your purchases at TemplateMonster in the message body)
  2. Notify us at marketing@templatemonster.com so we could deliver you a discount.

Please note that the discount will be active within 30 days upon its generation.