TemplateMonster Customers Testimonials

  • "Their templates are so good - I won’t use anybody else."
  • "They're quick, easy and affordable!"
  • "By buying a template I can have a website up in as little as a day!"
  • "There's a great customer service, available 24 hours a day."
  • "Template-help.com representatives have been super helpful!"
Video Testimonial

Jeff

United States

Awesome Support!!!! Had an problem that was very difficult to solve. The team at Template Monster stuck with it and got everything resolved. Will definitely use with these guys for a long time to come.

Milena

United States

Great service! They helped me a lot of times! Thank you very much for your help! I have 3 templates and I would suggest to my friends to buy their templates from here. Thanks!

Thomas

Germany

Emily's help was exceptional. She submitted a ticket while help me with other changes and answers the ticket within a few hours. Professional, knowledgeable and very friendly! Thanks Emily

Lara

Germany

Excellent support service! Wonderful support - Mary was very professional. Thank you!

Mark Bottke

Germany

This Service is AMAZING!! VERY Kind and professional support - Great website, great template, great support - ANYTIME again. I'm really impressed!

www.mark-bottke.de

Monique Willson

United States

Celine provided amazing, compassionate technical support when I was at my wits end. She saved me as a customer and transformed my experience of working with Template Monster. Thanks Celine!

Aqib Nazir

Pakistan

You guys are really doing an amazing job. There was a lady Emily who guided me through every single step. She is fantastic.

Easton

United States

Emily was such a wonderful help. She took the time to explain the basic ideas behind the code changes she needed to make and I learned a lot in the process of customizing my template.

Edie

Brazil

Best Support ever. Emily did a great job helping me with so many things that could take me days to done those by myself and it took her minutes. Thank you once again.

Cheryl

Singapore

Judy was very patient with my numerous questions and gave excellent tech support. Thanks!

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Want to submit a video testimonial?

Editorial Tips

  1. Please make sure the video duration would be not less than 40 seconds and not longer than 120 seconds. 60-80 seconds is a perfect duration.
  2. Suggested testimonial structure is as follows:
    • Tell your name, your country of location and a website URL (last one is optional)
    • Tell about how positive your experience of working with TemplateMonster was
  3. In case there’s anything else positive you want to mention about TemplateMonster (e.g. how polite the staff is or how cute the logo looks) that would be a perfect finish for your speech.
  4. Please make sure your testimonial is in one of the following languages:
    • English
    • German
    • Spanish
    • French
    • Italian
    • Polish
    • Portuguese

Technical Tips

  1. It isn’t critical what type of video recording device you will use. What we really care about is the video quality - it has to be good enough to be played on the Web. Which means:
    • Video: 640x480 video resolution minimum, 24 fps minimum
    • Sound: 128 Kbps, 44,1 KHz, mono sound allowed
    • Use one of the common video formats (.avi, . flv, .mov, .mp4, .mpg, .wmv). The .FLV format is the most welcomed.
  2. We strongly encourage you to use a tripod while recording your testimonial.
  3. Make sure you have your testimonial in a single file.

Delivery

  1. Attach your testimonial video file to a new email message and send it to tm.testimonial@gmail.com (be sure to specify your name in the message subject as well as the email address you’ve used for your purchases at TemplateMonster in the message body)
  2. Notify us at marketing@templatemonster.com so we could deliver you a discount.

Please note that the discount will be active within 30 days upon its generation.