TemplateMonster Customers Testimonials

  • "Their templates are so good - I won’t use anybody else."
  • "They're quick, easy and affordable!"
  • "By buying a template I can have a website up in as little as a day!"
  • "There's a great customer service, available 24 hours a day."
  • "Template-help.com representatives have been super helpful!"
Video Testimonial


United Kingdom

I was chatting with Harry. He helped me all the way as I am not skilled. He answered all the questions clearly. Brilliant support.

Lee Ault

United Kingdom

I always purchase my themes from Template Monster. There are many companies out there selling themes and templates, but the level of support that you receive from these guys is great. There level of coding is top level, especially Guillaume who managed to sort a very complex problem for me and got my website looking great!



The service I received was exemplary. Thank you for looking after me so well.

Andy Carroll

New Zealand

Great service, I have bought Joomla and OpenCart templates before but just run into a situation requiring support for a tricky visual change - Celine was quick and super helpful with support. Thanks Celine.



Charlotte and Mia are truly amazing! Extremely helpful and they sure know their stuff. Great support! Kudos!




Very helpful and fast. Excellent technical competence and clarity of expression! Great! Special thanks to Lana, Margarett an Nicole for their precious support! You are amazing! The best.


United States

Jeff services was above all standards that I've encountered in the past. He was efficient and fast. Thanks so much for fixing the issue I encountered. Jeff provided class A service.



I want to say thanks to Jeff for all the patience and technical support he gave me today. He is one of a kind. They are personalities like these that make us keep wanting more from TemplateMonster. Superb!


United States

After trying to install the template as I am knew I ran into a few issues. I spoke with Sarah in technical support and she helped me so much, was very patient, kind, courteous, polite and answered every question I had, as well as helped me resolve the issue. If it wasn't for the outstanding support and service I got from Sarah I doubt I could have done it myself. Thank you so much Sarah. Your work and help speaks volumes.



Hong Kong

Wonderful support - Sarah was very professional, helpful and quick to resolve all the issues I had. Thanks!


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Editorial Tips

  1. Please make sure the video duration would be not less than 40 seconds and not longer than 120 seconds. 60-80 seconds is a perfect duration.
  2. Suggested testimonial structure is as follows:
    • Tell your name, your country of location and a website URL (last one is optional)
    • Tell about how positive your experience of working with TemplateMonster was
  3. In case there’s anything else positive you want to mention about TemplateMonster (e.g. how polite the staff is or how cute the logo looks) that would be a perfect finish for your speech.
  4. Please make sure your testimonial is in one of the following languages:
    • English
    • German
    • Spanish
    • French
    • Italian
    • Polish
    • Portuguese

Technical Tips

  1. It isn’t critical what type of video recording device you will use. What we really care about is the video quality - it has to be good enough to be played on the Web. Which means:
    • Video: 640x480 video resolution minimum, 24 fps minimum
    • Sound: 128 Kbps, 44,1 KHz, mono sound allowed
    • Use one of the common video formats (.avi, . flv, .mov, .mp4, .mpg, .wmv). The .FLV format is the most welcomed.
  2. We strongly encourage you to use a tripod while recording your testimonial.
  3. Make sure you have your testimonial in a single file.


  1. Attach your testimonial video file to a new email message and send it to tm.testimonial@gmail.com (be sure to specify your name in the message subject as well as the email address you’ve used for your purchases at TemplateMonster in the message body)
  2. Notify us at marketing@templatemonster.com so we could deliver you a discount.

Please note that the discount will be active within 30 days upon its generation.