TemplateMonster Customers Testimonials

  • "Their templates are so good - I won’t use anybody else."
  • "They're quick, easy and affordable!"
  • "By buying a template I can have a website up in as little as a day!"
  • "There's a great customer service, available 24 hours a day."
  • "Template-help.com representatives have been super helpful!"
Video Testimonial


United Kingdom

Their service is amazing. I had a cup of tea while they sort out everything for me. TemplateMonster is brilliant.




Excellent support service!!! Kind regards to Eva.


Jodie Smith

United States

I had some issues with the template I purchased, contacted support and they fixed it for me. Awesome support!


United States

Harry assisted me when I could not get my template uploaded properly. Problem solved in less than 5 minutes - awesome support team!



United States

I purchased my template from you months ago! And have had no problems at all. It looks great! Today I noticed that my search bar was cut off. I contacted Alice in your customer service department and literally in minutes she had me up and running again! Thank you Alice and TemplateMonster. Great customer service, great templates, great company!




Emily was very helpful, she answered to all my questions and helped to figure out the right settings! Thank you so much! Great service!



Great support by TemplateMonster. Quick and friendly.




Exceptional customer service and remarkable patience from Kristy and Judy. Very much appreciated!




This is the best portal to purchase templates at, because of quick support and fast solutions.

Neil Cestra

United States

Great customer service! Had an issue loading the site onto my hosting service and Hanna completely took care of me and made my site work. Thanks!


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Editorial Tips

  1. Please make sure the video duration would be not less than 40 seconds and not longer than 120 seconds. 60-80 seconds is a perfect duration.
  2. Suggested testimonial structure is as follows:
    • Tell your name, your country of location and a website URL (last one is optional)
    • Tell about how positive your experience of working with TemplateMonster was
  3. In case there’s anything else positive you want to mention about TemplateMonster (e.g. how polite the staff is or how cute the logo looks) that would be a perfect finish for your speech.
  4. Please make sure your testimonial is in one of the following languages:
    • English
    • German
    • Spanish
    • French
    • Italian
    • Polish
    • Portuguese

Technical Tips

  1. It isn’t critical what type of video recording device you will use. What we really care about is the video quality - it has to be good enough to be played on the Web. Which means:
    • Video: 640x480 video resolution minimum, 24 fps minimum
    • Sound: 128 Kbps, 44,1 KHz, mono sound allowed
    • Use one of the common video formats (.avi, . flv, .mov, .mp4, .mpg, .wmv). The .FLV format is the most welcomed.
  2. We strongly encourage you to use a tripod while recording your testimonial.
  3. Make sure you have your testimonial in a single file.


  1. Attach your testimonial video file to a new email message and send it to tm.testimonial@gmail.com (be sure to specify your name in the message subject as well as the email address you’ve used for your purchases at TemplateMonster in the message body)
  2. Notify us at marketing@templatemonster.com so we could deliver you a discount.

Please note that the discount will be active within 30 days upon its generation.